Company lists · Data refreshed September 2026

Top 25 AI customer service platforms for insurance worldwide

RevenueBase identified 4,667 AI customer service platforms for insurance worldwide as of September 2026 and tracks 83,411 professional contacts across them, including 23,014 with verified work emails. The United States is the largest market and London the largest hub.

This list covers AI customer service platforms for insurance worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for AI customer service platforms for insurance follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
4,667Companies
83,411Contacts tracked
23,014Verified emails
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The 25 largest AI customer service platforms for insurance worldwide

Ranked by team size
Top 25 of 4,667 AI customer service platforms for insurance worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to AI customer service platforms for insurance: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceCampbell, CA, United StatesHQ checked Sep 27, 202610001+8,461 contacts →

Strong evidence

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Source: RevenueBase Database · checked Sep 27, 2026
2Partial evidenceMelville, NY, United StatesHQ checked Sep 27, 20265,001-10,0003,852 contacts →

Partial evidence

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Source: RevenueBase Database · checked Sep 27, 2026
3Strong evidenceEl Dorado Hills, CA, United StatesHQ checked Sep 27, 20265,001-10,0003,410 contacts →

Strong evidence

“Patra is a leading provider of technology-enabled insurance outsourcing services and AI-powered software solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
4Partial evidenceMorristown, NJ, United StatesHQ checked Sep 27, 20261,001-5,0002,288 contacts →

Partial evidence

“Majesco isn’t just riding the AI wave – we’re leading it for the P&C, L & AH, and Pension & Retirement markets.”

Source: RevenueBase Database · checked Sep 27, 2026
5Partial evidenceGurugram, IndiaHQ checked Sep 27, 20261,001-5,0002,078 contacts →

Partial evidence

“InsuranceDekho is one of India’s fastest-growing organisations, reshaping the future of insurance by delivering inclusive financial protection at scale to individuals and…”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceLondon, United KingdomHQ checked Sep 27, 20261,001-5,0001,991 contacts →

Partial evidence

“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.”

Source: RevenueBase Database · checked Sep 27, 2026
7Strong evidenceScottsdale, AZ, United StatesHQ checked Sep 27, 20261,001-5,0001,638 contacts →

Strong evidence

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Source: RevenueBase Database · checked Sep 27, 2026
8Strong evidenceSan Ramon, CA, United StatesHQ checked Sep 27, 20261,001-5,0001,473 contacts →

Strong evidence

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Source: RevenueBase Database · checked Sep 27, 2026
9Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 20261,001-5,0001,316 contacts →

Strong evidence

“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…”

Source: RevenueBase Database · checked Sep 27, 2026
10Partial evidenceNew York, NY, United StatesHQ checked Sep 27, 2026501-1,0001,248 contacts →

Partial evidence

“LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.”

Source: RevenueBase Database · checked Sep 27, 2026
11Partial evidenceBoise, ID, United StatesHQ checked Sep 27, 20261,001-5,0001,174 contacts →

Partial evidence

“The First AI-Native Contact Center.”

Source: RevenueBase Database · checked Sep 27, 2026
12Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 20261,001-5,0001,050 contacts →

Strong evidence

“Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.”

Source: RevenueBase Database · checked Sep 27, 2026
13Strong evidenceNew York, NY, United StatesHQ checked Sep 27, 2026501-1,000804 contacts →

Strong evidence

“The collaborative, AI-powered platform for customer conversations.”

Source: RevenueBase Database · checked Sep 27, 2026
14Partial evidenceSan Mateo, United StatesHQ checked Sep 27, 20261,001-5,000760 contacts →

Partial evidence

“Yellow.ai powers the future of service with Agentic AI.”

Source: RevenueBase Database · checked Sep 27, 2026
15Strong evidenceBangalore, IndiaHQ checked Sep 27, 20261,001-5,000691 contacts →

Strong evidence

“Exotel is your AI transformation partner for customer engagement and experience.”

Source: RevenueBase Database · checked Sep 27, 2026
16Strong evidenceSanta Clara, CA, United StatesHQ checked Sep 27, 2026501-1,000669 contacts →

Strong evidence

“SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.”

Source: RevenueBase Database · checked Sep 27, 2026
17Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 2026201-500561 contacts →

Strong evidence

“Sierra helps businesses build better, more human customer experiences with AI.”

Source: RevenueBase Database · checked Sep 27, 2026
18Strong evidenceWrexham, United KingdomHQ checked Sep 27, 20261,001-5,000530 contacts →

Strong evidence

“Moneypenny is the leading customer conversations partner to businesses across the UK and US, blending exceptional people with proprietary AI technology to deliver trusted caller…”

Source: RevenueBase Database · checked Sep 27, 2026
19Strong evidenceManchester, FL, United KingdomHQ checked Sep 27, 2026501-1,000527 contacts →

Strong evidence

“ConnexAI is an award-winning full stack Agentic AI platform.”

Source: RevenueBase Database · checked Sep 27, 2026
20Strong evidenceChennai, IndiaHQ checked Sep 27, 20261,001-5,000450 contacts →

Strong evidence

“Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidencePalo Alto, CA, United StatesHQ checked Sep 27, 2026201-500448 contacts →

Indirect evidence

“SaaS Labs is all about helping sales and support teams reach their full potential.”

Source: RevenueBase Database · checked Sep 27, 2026
22Strong evidenceCambridge, MA, United StatesHQ checked Sep 27, 2026201-500439 contacts →

Strong evidence

“EverQuote empowers the largest insurance carriers and thousands of agents to maximize customer acquisition across digital channels.”

Source: RevenueBase Database · checked Sep 27, 2026
23Strong evidenceLarnaca, CyprusHQ checked Sep 27, 2026201-500438 contacts →

Strong evidence

“Omilia is the global standard for AI-driven customer service transformation.”

Source: RevenueBase Database · checked Sep 27, 2026
24Strong evidenceBerlin, GermanyHQ checked Sep 27, 2026201-500432 contacts →

Strong evidence

“Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences.”

Source: RevenueBase Database · checked Sep 27, 2026
25Strong evidenceRiyadh, Saudi ArabiaHQ checked Sep 27, 2026501-1,000407 contacts →

Strong evidence

“Unifonic is an AI-native Customer Experience Platform, purpose-built for enterprises and public sectors across emerging markets.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 4,667 AI customer service platforms for insurance worldwide

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AI customer service platforms for insurance worldwide at a glance

As of Sep 27, 2026
27.6%Verified-email coverage
17.9Average contacts per company
1-10Median size (employees)
2.6%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
3,064
11-50
1,181
51-200
286
201-500
74
501-1,000
33
1,001-5,000
19
5,001-10,000
3
10001+
4

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI customer service platforms for insurance, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for AI customer service platforms for insurance are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “AI customer service platforms for insurance”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI customer service platforms for insurance), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among AI customer service platforms for insurance, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 23,014 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI customer service platforms for insurance by location

17 lists · largest first

Every AI customer service platforms for insurance list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI customer service platforms for insurance, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI customer service platforms for insurance are there worldwide?

RevenueBase identified 4,667 AI customer service platforms for insurance worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

24 7.ai, headquartered in Campbell, tops this list with the largest team on record.

Which country has the most AI customer service platforms for insurance?

The United States leads with 868 companies, followed by India (363) and the United Kingdom (230). Every AI customer service platforms for insurance list by country and city is linked on this page.

Which city has the most AI customer service platforms for insurance?

London leads with 123 headquartered companies, followed by San Francisco (85) and New York (67).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 23,014 verified decision-maker contacts tracked across these 4,667 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.