Company lists · Data refreshed September 2026

Top 25 AI customer service companies worldwide

Name: AI customer service companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 14,949 companies tracked

RevenueBase identified 14,949 AI customer service companies worldwide as of September 2026 and tracks 253,984 professional contacts across them, including 60,915 with verified work emails. The United States is the largest market and London the largest hub.

This list covers AI customer service companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026. Country and city lists for AI customer service companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

14,949Companies

253,984Contacts tracked

60,915Verified emails

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The 25 largest AI customer service companies worldwide

Ranked by team size

Top 25 of 14,949 AI customer service companies worldwide, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to AI customer service companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	IQOR	Partial evidence	Fort Lauderdale, FL, United StatesHQ checked Sep 19, 2026	10001+	17,310 contacts →
	Partial evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 19, 2026
2	NICE	Partial evidence	Hoboken, NJ, United StatesHQ checked Sep 19, 2026	5,001-10,000	10,721 contacts →
	Partial evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 19, 2026
3	Intouchcx	Indirect evidence	Winnipeg, MB, CanadaHQ checked Sep 19, 2026	10001+	8,992 contacts →
	Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 19, 2026
4	24 7.ai	Strong evidence	Campbell, CA, United StatesHQ checked Sep 19, 2026	10001+	8,461 contacts →
	Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 19, 2026
5	Ison Xperiences	Indirect evidence	Dubai, United Arab EmiratesHQ checked Sep 19, 2026	10001+	7,986 contacts →
	Indirect evidence “Say hAI to iSON!” Source: RevenueBase Database · checked Sep 19, 2026
6	Genesys	Partial evidence	Menlo Park, CA, United StatesHQ checked Sep 19, 2026	5,001-10,000	7,347 contacts →
	Partial evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 19, 2026
7	Zendesk	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 19, 2026	5,001-10,000	6,628 contacts →
	Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 19, 2026
8	Fusion CX	Partial evidence	Norcross, GA, United StatesHQ checked Sep 19, 2026	10001+	4,785 contacts →
	Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 19, 2026
9	Verint	Partial evidence	Melville, NY, United StatesHQ checked Sep 19, 2026	5,001-10,000	3,852 contacts →
	Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 19, 2026
10	Quadient	Partial evidence	Bagneux, FranceHQ checked Sep 19, 2026	1,001-5,000	3,472 contacts →
	Partial evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 19, 2026
11	Etech Global Services	Strong evidence	Nacogdoches, TX, United StatesHQ checked Sep 19, 2026	1,001-5,000	2,964 contacts →
	Strong evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 19, 2026
12	Five9	Strong evidence	San Ramon, CA, United StatesHQ checked Sep 19, 2026	1,001-5,000	2,584 contacts →
	Strong evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 19, 2026
13	Liveops, INC	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 19, 2026	n/a	2,026 contacts →
	Partial evidence “Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.” Source: RevenueBase Database · checked Sep 19, 2026
14	Quantanite	Partial evidence	London, United KingdomHQ checked Sep 19, 2026	1,001-5,000	1,991 contacts →
	Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 19, 2026
15	Technotask Business Solutions PVT LTD	Partial evidence	Bhopal, IndiaHQ checked Sep 19, 2026	1,001-5,000	1,762 contacts →
	Partial evidence “Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.” Source: RevenueBase Database · checked Sep 19, 2026
16	Nextiva	Strong evidence	Scottsdale, AZ, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,638 contacts →
	Strong evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 19, 2026
17	Dialpad	Partial evidence	San Ramon, CA, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,473 contacts →
	Partial evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 19, 2026
18	Intercom	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,444 contacts →
	Strong evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 19, 2026
19	Talkdesk	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,316 contacts →
	Partial evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 19, 2026
20	Unifycx	Strong evidence	Louisville, KY, United StatesHQ checked Sep 19, 2026	5,001-10,000	1,270 contacts →
	Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 19, 2026
21	Liveperson	Partial evidence	New York, NY, United StatesHQ checked Sep 19, 2026	501-1,000	1,248 contacts →
	Partial evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 19, 2026
22	kore.ai	Partial evidence	San Mateo, CA, United StatesHQ checked Sep 19, 2026	501-1,000	1,237 contacts →
	Partial evidence “Kore.ai, a leader in enterprise AI, accelerates business outcomes from AI with agentic AI applications built on the industry-leading Kore.ai Agent Platform.” Source: RevenueBase Database · checked Sep 19, 2026
23	Partnerhero	Partial evidence	Boise, ID, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,174 contacts →
	Partial evidence “The First AI-Native Contact Center.” Source: RevenueBase Database · checked Sep 19, 2026
24	Gupshup	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,050 contacts →
	Partial evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 19, 2026
25	Influx	Indirect evidence	Cremorne, AustraliaHQ checked Sep 19, 2026	501-1,000	891 contacts →
	Indirect evidence “Influx delivers brand-first service experiences from startup to scale.” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI customer service companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names AI customer service companies.
Partial evidence: Its own public description names part of AI customer service companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name AI customer service companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 14,949 AI customer service companies worldwide

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AI customer service companies worldwide at a glance

As of Sep 19, 2026

24.0%Verified-email coverage

17.0Average contacts per company

1-10Median size (employees)

2.8%Largest-city concentration · London

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

10,564

11-50

3,242

51-200

759

201-500

192

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI customer service companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for AI customer service companies are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “AI customer service companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI customer service companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among AI customer service companies, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 60,915 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI customer service companies by location

61 lists · largest first

Every AI customer service companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI customer service companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI customer service companies are there worldwide?

RevenueBase identified 14,949 AI customer service companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

IQOR, headquartered in Fort Lauderdale, tops this list with the largest team on record.

Which country has the most AI customer service companies?

The United States leads with 2,590 companies, followed by India (1,270) and the United Kingdom (736). Every AI customer service companies list by country and city is linked on this page.

Which city has the most AI customer service companies?

London leads with 415 headquartered companies, followed by San Francisco (198) and Sao Paulo (189).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 60,915 verified decision-maker contacts tracked across these 14,949 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.