Company lists · Data refreshed September 2026
Top 25 AI customer service automation companies worldwide
RevenueBase identified 16,608 AI customer service automation companies worldwide as of September 2026 and tracks 337,810 professional contacts across them, including 69,881 with verified work emails. The United States is the largest market and London the largest hub.
This list covers AI customer service automation companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 30, 2026. Country and city lists for AI customer service automation companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest AI customer service automation companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 77,129 contacts → | ||||
Partial evidence “We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin…” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 2 | 17,310 contacts → | ||||
Partial evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 3 | 10,721 contacts → | ||||
Partial evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 4 | 8,506 contacts → | ||||
Partial evidence “Founded in 1997, ValueLabs is a global Agentic AI services company.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 5 | 8,461 contacts → | ||||
Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 6 | 7,986 contacts → | ||||
Indirect evidence “Say hAI to iSON!” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 7 | 7,347 contacts → | ||||
Partial evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 8 | 6,628 contacts → | ||||
Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 9 | 4,785 contacts → | ||||
Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 10 | 4,513 contacts → | ||||
Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 11 | 4,007 contacts → | ||||
Strong evidence “SLK is a global technology services provider focused on bringing AI, intelligent automation, and analytics together to create leading-edge technology solutions for our customers…” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 12 | 3,852 contacts → | ||||
Strong evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 13 | 3,472 contacts → | ||||
Strong evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 14 | 3,036 contacts → | ||||
Partial evidence “Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 15 | 2,964 contacts → | ||||
Strong evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 16 | 2,584 contacts → | ||||
Strong evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 17 | 2,392 contacts → | ||||
Indirect evidence “At 1Point1, we empower brands to explore new frontiers, hassle-free.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 18 | 1,991 contacts → | ||||
Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 19 | 1,956 contacts → | ||||
Indirect evidence “ONPASSIVE is an IT company solely focused on building a total business solution.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 20 | 1,638 contacts → | ||||
Strong evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 21 | 1,473 contacts → | ||||
Partial evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 22 | 1,444 contacts → | ||||
Strong evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 23 | 1,316 contacts → | ||||
Strong evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 24 | 1,248 contacts → | ||||
Partial evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
| 25 | 1,174 contacts → | ||||
Partial evidence “The First AI-Native Contact Center.” Source: RevenueBase Database · checked Sep 30, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI customer service automation companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names AI customer service automation companies.
- Partial evidence
- Its own public description names part of AI customer service automation companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name AI customer service automation companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 16,608 AI customer service automation companies worldwide
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AI customer service automation companies worldwide at a glance
As of Sep 30, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI customer service automation companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for AI customer service automation companies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “AI customer service automation companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI customer service automation companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among AI customer service automation companies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 69,881 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 30, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
AI customer service automation companies by location
78 lists · largest firstEvery AI customer service automation companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- AI customer service automation companies based in the United States2,788
- AI customer service automation companies based in India1,504
- AI customer service automation companies based in the United Kingdom795
- AI customer service automation companies based in Brazil636
- AI customer service automation companies based in Canada445
- AI customer service automation companies based in Australia362
- AI customer service automation companies based in Germany355
- AI customer service automation companies based in Spain291
- AI customer service automation companies based in the United Arab Emirates272
- AI customer service automation companies based in France264
- AI customer service automation companies based in Pakistan251
- AI customer service automation companies based in the Netherlands197
- AI customer service automation companies based in Italy132
- AI customer service automation companies based in Argentina127
- AI customer service automation companies based in Mexico121
- AI customer service automation companies based in Türkiye108
- AI customer service automation companies based in Poland102
- AI customer service automation companies based in South Africa102
- AI customer service automation companies based in Colombia95
- AI customer service automation companies based in Israel89
- AI customer service automation companies based in Sweden67
- AI customer service automation companies based in Chile66
- AI customer service automation companies based in Indonesia64
- AI customer service automation companies based in Malaysia64
- AI customer service automation companies based in Switzerland60
- AI customer service automation companies based in Japan58
- AI customer service automation companies based in Austria51
- AI customer service automation companies based in New Zealand50
- AI customer service automation companies based in Finland49
- AI customer service automation companies based in Saudi Arabia48
- AI customer service automation companies based in Portugal47
- AI customer service automation companies based in Czechia46
- AI customer service automation companies based in Belgium38
- AI customer service automation companies based in Estonia37
- AI customer service automation companies based in Hong Kong34
- AI customer service automation companies based in Denmark32
- AI customer service automation companies based in South Korea28
- AI customer service automation companies based in Bulgaria26
- AI customer service automation companies based in Taiwan25
Cities
- AI customer service automation companies based in London, United Kingdom431
- AI customer service automation companies based in Bangalore, India232
- AI customer service automation companies based in Dubai, United Arab Emirates208
- AI customer service automation companies based in San Francisco, United States207
- AI customer service automation companies based in Sao Paulo, Brazil185
- AI customer service automation companies based in New York, United States182
- AI customer service automation companies based in Toronto, Canada148
- AI customer service automation companies based in Paris, France117
- AI customer service automation companies based in Miami, United States103
- AI customer service automation companies based in Austin, United States100
- AI customer service automation companies based in Hyderabad, India100
- AI customer service automation companies based in Madrid, Spain98
- AI customer service automation companies based in Sydney, Australia98
- AI customer service automation companies based in Melbourne, Australia85
- AI customer service automation companies based in Pune, India84
- AI customer service automation companies based in Mumbai, India83
- AI customer service automation companies based in Noida, India80
- AI customer service automation companies based in Gurgaon, India79
- AI customer service automation companies based in Los Angeles, United States75
- AI customer service automation companies based in Berlin, Germany68
- AI customer service automation companies based in Barcelona, Spain67
- AI customer service automation companies based in New Delhi, India67
- AI customer service automation companies based in Buenos Aires, Argentina60
- AI customer service automation companies based in Chennai, India59
- AI customer service automation companies based in Ahmedabad, India55
- AI customer service automation companies based in Houston, United States49
- AI customer service automation companies based in Amsterdam, Netherlands48
- AI customer service automation companies based in Dover, United States48
- AI customer service automation companies based in Montreal, Canada45
- AI customer service automation companies based in Chicago, United States41
- AI customer service automation companies based in Dallas, United States40
- AI customer service automation companies based in Milan, Italy39
- AI customer service automation companies based in Tampa, United States39
- AI customer service automation companies based in San Jose, United States34
- AI customer service automation companies based in Wilmington, United States34
- AI customer service automation companies based in San Diego, United States33
- AI customer service automation companies based in Stockholm, Sweden29
- AI customer service automation companies based in Palo Alto, United States26
- AI customer service automation companies based in Munich, Germany25
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI customer service automation companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many AI customer service automation companies are there worldwide?
RevenueBase identified 16,608 AI customer service automation companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Atento, headquartered in Madrid, tops this list with the largest team on record.
Which country has the most AI customer service automation companies?
The United States leads with 2,788 companies, followed by India (1,504) and the United Kingdom (795). Every AI customer service automation companies list by country and city is linked on this page.
Which city has the most AI customer service automation companies?
London leads with 436 headquartered companies, followed by Bangalore (232) and Dubai (209).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 69,881 verified decision-maker contacts tracked across these 16,608 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 30, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.