Company lists · Data refreshed September 2026

Top 25 AI customer engagement platforms worldwide

Name: AI customer engagement platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 9,756 companies tracked

RevenueBase identified 9,756 company matches for AI customer engagement platforms worldwide as of September 2026 and tracks 232,296 professional contacts across them, including 74,999 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for AI customer engagement platforms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026. Country and city lists for AI customer engagement platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built

9,756Companies

232,296Contacts tracked

74,999Verified emails

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The 25 largest AI customer engagement platforms worldwide

Ranked by team size

Top 25 of 9,756 company matches for AI customer engagement platforms worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	NICE	Exact match	Hoboken, NJ, United StatesHQ recorded Sep 27, 2026	5,001-10,000	10,721 contacts →
	Exact match “NiCE is transforming the world with AI that puts people first.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2	Intouchcx	Exact match	Winnipeg, MB, CanadaHQ recorded Sep 27, 2026	10001+	8,992 contacts →
	Exact match “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Sep 27, 2026	10001+	8,461 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4	Ison Xperiences	Exact match	Dubai, United Arab EmiratesHQ recorded Sep 27, 2026	10001+	7,986 contacts →
	Exact match “Say hAI to iSON!” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5	Genesys	Exact match	Menlo Park, CA, United StatesHQ recorded Sep 27, 2026	5,001-10,000	7,347 contacts →
	Exact match “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6	Zendesk	Exact match	San Francisco, CA, United StatesHQ recorded Sep 27, 2026	5,001-10,000	6,628 contacts →
	Exact match “Move beyond deflection.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7	Twilio	Exact match	San Francisco, CA, United StatesHQ recorded Sep 27, 2026	5,001-10,000	6,047 contacts →
	Exact match “Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8	Fusion CX	Exact match	Norcross, GA, United StatesHQ recorded Sep 27, 2026	10001+	4,785 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Sep 27, 2026	1,001-5,000	4,513 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10	Verint	Exact match	Melville, NY, United StatesHQ recorded Sep 27, 2026	5,001-10,000	3,852 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11	Nuance Communications	Exact match	Burlington, MA, United StatesHQ recorded Sep 27, 2026	10001+	3,544 contacts →
	Exact match “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12	SINCH	Exact match	Stockholm, SwedenHQ recorded Sep 27, 2026	1,001-5,000	2,934 contacts →
	Exact match “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13	Klaviyo	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	2,789 contacts →
	Exact match “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	2,584 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15	8x8	Exact match	Campbell, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	2,444 contacts →
	Exact match “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16	Denave	Exact match	Noida, IndiaHQ recorded Sep 27, 2026	5,001-10,000	2,270 contacts →
	Exact match “We are revenue AI-X-lerators.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17	BRAZE	Exact match	New York, NY, United StatesHQ recorded Sep 27, 2026	1,001-5,000	2,142 contacts →
	Exact match “Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18	CALIX	Exact match	San Jose, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	2,120 contacts →
	Exact match “Calix is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences-so they can compete and win in…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19	Quantanite	Exact match	London, United KingdomHQ recorded Sep 27, 2026	1,001-5,000	1,991 contacts →
	Exact match “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20	Nextiva	Exact match	Scottsdale, AZ, United StatesHQ recorded Sep 27, 2026	1,001-5,000	1,638 contacts →
	Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21	Stackadapt	Exact match	Toronto, ON, CanadaHQ recorded Sep 27, 2026	1,001-5,000	1,633 contacts →
	Exact match “StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22	Dialpad	Exact match	San Ramon, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	1,473 contacts →
	Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23	Intercom	Exact match	San Francisco, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	1,444 contacts →
	Exact match “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24	6sense	Exact match	San Francisco, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	1,443 contacts →
	Exact match “6sense is on a mission to revolutionize the way B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25	Talkdesk	Exact match	San Francisco, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	1,316 contacts →
	Exact match “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “AI customer engagement platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 9,756 AI customer engagement platforms worldwide

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AI customer engagement platforms worldwide at a glance

As of Sep 27, 2026

32.3%Verified-email coverage

23.8Average contacts per company

1-10Median size (employees)

2.9%Largest-city concentration · London

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

6,340

11-50

2,501

51-200

611

201-500

169

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for AI customer engagement platforms are linked below.
What qualifies: Company records worldwide whose business descriptions match “AI customer engagement platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 74,999 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

AI customer engagement platforms by location

50 lists · largest first

Every AI customer engagement platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “AI customer engagement platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many AI customer engagement platforms are there worldwide?

RevenueBase identified 9,756 company matches for AI customer engagement platforms worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

NICE tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most AI customer engagement platforms?

The United States leads with 1,888 companies, followed by India (937) and the United Kingdom (493). Every AI customer engagement platforms list by country and city is linked on this page.

Which city has the most AI customer engagement platforms?

London leads with 280 company records, followed by San Francisco (181) and New York (137).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 74,999 professional contacts with verified work emails tracked across these 9,756 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.