Company lists · Data refreshed September 2026

Top 25 AI conversation analytics companies worldwide

Name: AI conversation analytics companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 2,669 companies tracked

RevenueBase identified 2,669 AI conversation analytics companies worldwide as of September 2026 and tracks 66,167 professional contacts across them, including 20,212 with verified work emails. The United States is the largest market and London the largest hub.

This list covers AI conversation analytics companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for AI conversation analytics companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

2,669Companies

66,167Contacts tracked

20,212Verified emails

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The 25 largest AI conversation analytics companies worldwide

Ranked by team size

Top 25 of 2,669 AI conversation analytics companies worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to AI conversation analytics companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	24 7.ai	Strong evidence	Campbell, CA, United StatesHQ checked Sep 27, 2026	10001+	8,461 contacts →
	Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 27, 2026
2	Verint	Partial evidence	Melville, NY, United StatesHQ checked Sep 27, 2026	5,001-10,000	3,852 contacts →
	Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026
3	Nuance Communications	Strong evidence	Burlington, MA, United StatesHQ checked Sep 27, 2026	10001+	3,544 contacts →
	Strong evidence “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Source: RevenueBase Database · checked Sep 27, 2026
4	Etech Global Services	Partial evidence	Nacogdoches, TX, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,964 contacts →
	Partial evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 27, 2026
5	Quantanite	Partial evidence	London, United KingdomHQ checked Sep 27, 2026	1,001-5,000	1,991 contacts →
	Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 27, 2026
6	Nextiva	Partial evidence	Scottsdale, AZ, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,638 contacts →
	Partial evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 27, 2026
7	Dialpad	Partial evidence	San Ramon, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,473 contacts →
	Partial evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 27, 2026
8	Liveperson	Strong evidence	New York, NY, United StatesHQ checked Sep 27, 2026	501-1,000	1,248 contacts →
	Strong evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 27, 2026
9	Smarsh	Indirect evidence	Portland, OR, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,219 contacts →
	Indirect evidence “Smarsh is the global leader in communications data and intelligence, enabling companies worldwide to transform oversight into foresight.” Source: RevenueBase Database · checked Sep 27, 2026
10	Gupshup	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,050 contacts →
	Strong evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 27, 2026
11	Aircall	Strong evidence	New York, NY, United StatesHQ checked Sep 27, 2026	501-1,000	804 contacts →
	Strong evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 27, 2026
12	Exotel	Partial evidence	Bangalore, IndiaHQ checked Sep 27, 2026	1,001-5,000	691 contacts →
	Partial evidence “Exotel is your AI transformation partner for customer engagement and experience.” Source: RevenueBase Database · checked Sep 27, 2026
13	Soundhound AI	Strong evidence	Santa Clara, CA, United StatesHQ checked Sep 27, 2026	501-1,000	669 contacts →
	Strong evidence “SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.” Source: RevenueBase Database · checked Sep 27, 2026
14	Sierra	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	201-500	561 contacts →
	Partial evidence “Sierra helps businesses build better, more human customer experiences with AI.” Source: RevenueBase Database · checked Sep 27, 2026
15	Moneypenny	Strong evidence	Wrexham, United KingdomHQ checked Sep 27, 2026	1,001-5,000	530 contacts →
	Strong evidence “Moneypenny is the leading customer conversations partner to businesses across the UK and US, blending exceptional people with proprietary AI technology to deliver trusted caller…” Source: RevenueBase Database · checked Sep 27, 2026
16	Connexai	Partial evidence	Manchester, FL, United KingdomHQ checked Sep 27, 2026	501-1,000	527 contacts →
	Partial evidence “ConnexAI is an award-winning full stack Agentic AI platform.” Source: RevenueBase Database · checked Sep 27, 2026
17	GMS	Partial evidence	Baar, SwitzerlandHQ checked Sep 27, 2026	501-1,000	493 contacts →
	Partial evidence “GMS is the AI communications solutions partner for Mobile Network Operators and enterprises globally.” Source: RevenueBase Database · checked Sep 27, 2026
18	Saas Labs	Indirect evidence	Palo Alto, CA, United StatesHQ checked Sep 27, 2026	201-500	448 contacts →
	Indirect evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 27, 2026
19	Omilia	Partial evidence	Larnaca, CyprusHQ checked Sep 27, 2026	201-500	438 contacts →
	Partial evidence “Omilia is the global standard for AI-driven customer service transformation.” Source: RevenueBase Database · checked Sep 27, 2026
20	Parloa	Partial evidence	Berlin, GermanyHQ checked Sep 27, 2026	201-500	432 contacts →
	Partial evidence “Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences.” Source: RevenueBase Database · checked Sep 27, 2026
21	observe.ai	Partial evidence	Redwood City, CA, United StatesHQ checked Sep 27, 2026	201-500	373 contacts →
	Partial evidence “Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.” Source: RevenueBase Database · checked Sep 27, 2026
22	ADA CX	Partial evidence	Toronto, ON, CanadaHQ checked Sep 27, 2026	201-500	351 contacts →
	Partial evidence “With more than 550 AI agents deployed globally, Ada is the trusted leader in agentic customer experience.” Source: RevenueBase Database · checked Sep 27, 2026
23	Callminer	Strong evidence	Waltham, MA, United StatesHQ checked Sep 27, 2026	201-500	320 contacts →
	Strong evidence “CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.” Source: RevenueBase Database · checked Sep 27, 2026
24	Haptik	Strong evidence	New York, United StatesHQ checked Sep 27, 2026	201-500	317 contacts →
	Strong evidence “Jio Haptik has pioneered AI-powered innovation since 2013, processing 10B+ conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises.” Source: RevenueBase Database · checked Sep 27, 2026
25	Locobuzz	Indirect evidence	Mumbai, IndiaHQ checked Sep 27, 2026	51-200	311 contacts →
	Indirect evidence “At Locobuzz, we understand the power of meaningful customer interactions.” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI conversation analytics companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names AI conversation analytics companies.
Partial evidence: Its own public description names part of AI conversation analytics companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name AI conversation analytics companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 2,669 AI conversation analytics companies worldwide

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AI conversation analytics companies worldwide at a glance

As of Sep 27, 2026

30.5%Verified-email coverage

24.8Average contacts per company

1-10Median size (employees)

3.0%Largest-city concentration · London

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

1,562

11-50

793

51-200

211

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI conversation analytics companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for AI conversation analytics companies are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “AI conversation analytics companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI conversation analytics companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among AI conversation analytics companies, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 20,212 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI conversation analytics companies by location

14 lists · largest first

Every AI conversation analytics companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI conversation analytics companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI conversation analytics companies are there worldwide?

RevenueBase identified 2,669 AI conversation analytics companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

24 7.ai, headquartered in Campbell, tops this list with the largest team on record.

Which country has the most AI conversation analytics companies?

The United States leads with 647 companies, followed by India (253) and the United Kingdom (147). Every AI conversation analytics companies list by country and city is linked on this page.

Which city has the most AI conversation analytics companies?

London leads with 80 headquartered companies, followed by San Francisco (65) and New York (57).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 20,212 verified decision-maker contacts tracked across these 2,669 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.