Company lists · Data refreshed September 2026

Top 25 AI powered cx solutions based in Italy

RevenueBase identified 139 AI powered cx solutions headquartered in Italy as of September 2026 and tracks 1,257 professional contacts across them, including 475 with verified work emails. Milan is the largest hub.

This list covers AI powered cx solutions headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
139Companies
1,257Contacts tracked
475Verified emails
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The 25 largest AI powered cx solutions based in Italy

Ranked by team size
Top 25 of 139 AI powered cx solutions based in Italy, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to AI powered cx solutions: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceRome, ItalyHQ checked Sep 21, 202651-20095 contacts →

Strong evidence

“Hyntelo AI Solution Company combines data and AI to amplify human intelligence and deliver real business impact.”

Source: RevenueBase Database · checked Sep 21, 2026
2Strong evidenceRoma, ItalyHQ checked Sep 21, 202651-20084 contacts →

Strong evidence

“Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…”

Source: RevenueBase Database · checked Sep 21, 2026
3Indirect evidenceMilano, ItalyHQ checked Sep 21, 202651-20069 contacts →

Indirect evidence

“Merkle è un'azienda leader nella gestione dell'esperienza dei clienti (CXM).”

Source: RevenueBase Database · checked Sep 21, 2026
4Strong evidenceTurin, ItalyHQ checked Sep 21, 202611-5067 contacts →

Strong evidence

“Machine Learning Reply is specialized in providing AI services and solutions to guide its customers towards digitalisation, helping them to become more competitive and data driven…”

Source: RevenueBase Database · checked Sep 21, 2026
5Partial evidenceMilan, ItalyHQ checked Sep 21, 202611-5052 contacts →

Partial evidence

“Italy's leading platform for conversational AI-based virtual assistants.”

Source: RevenueBase Database · checked Sep 21, 2026
6Partial evidencePeschiera Borromeo (mi), ItalyHQ checked Sep 21, 202651-20050 contacts →

Partial evidence

“Italiano Eudata è la società italiana che porta l'AI agentica nel cuore delle operations aziendali.”

Source: RevenueBase Database · checked Sep 21, 2026
7Indirect evidenceSiena, ItalyHQ checked Sep 21, 202611-5048 contacts →

Indirect evidence

“QuestIT: a company of Vection Technologies.”

Source: RevenueBase Database · checked Sep 21, 2026
8Indirect evidenceMilan, ItalyHQ checked Sep 21, 202611-5043 contacts →

Indirect evidence

“In synbrAIn da anni sviluppiamo tecnologie e applicazioni all'avanguardia, in cui l'Intelligenza Artificiale viene utilizzata per innovare e favorire la crescita dei settori…”

Source: RevenueBase Database · checked Sep 21, 2026
9Strong evidenceTurin, ItalyHQ checked Sep 21, 202651-20029 contacts →

Strong evidence

“Intelligent customer engagement powered by AI

Source: RevenueBase Database · checked Sep 21, 2026
10Partial evidenceTurin, ItalyHQ checked Sep 21, 202611-5027 contacts →

Partial evidence

“Revolutionize CX with human-centered artificial intelligence with XCALLY.”

Source: RevenueBase Database · checked Sep 21, 2026
11Strong evidenceMilan, ItalyHQ checked Sep 21, 202651-20024 contacts →

Strong evidence

“ContentWise is the AI-powered customer experience company that provides leading video operators, digital publishers and online retailers with the software and expertise they need…”

Source: RevenueBase Database · checked Sep 21, 2026
12Indirect evidenceReggio Emilia, ItalyHQ checked Sep 21, 202611-5018 contacts →

Indirect evidence

“Benvenuti nel mondo di Ellysse, azienda italiana nel campo delle tecnologie di Contact Center!”

Source: RevenueBase Database · checked Sep 21, 2026
13Partial evidenceRoma, ItalyHQ checked Sep 21, 202651-20017 contacts →

Partial evidence

“Interactive Media designs and builds Customer Service Solutions, based on Virtual Conversational Assistants.”

Source: RevenueBase Database · checked Sep 21, 2026
14Partial evidenceLatina, ItalyHQ checked Sep 21, 202611-5016 contacts →

Partial evidence

“Keplero AI develops AI virtual assistants designed for seamless deployment across all customer service touchpoints, enabling companies to automate their interactions efficiently.”

Source: RevenueBase Database · checked Sep 21, 2026
15Indirect evidenceResana, ItalyHQ checked Sep 21, 202611-5014 contacts →

Indirect evidence

“Today consumers can benefit from information and services available 24 hours a day, 7 days a week.”

Source: RevenueBase Database · checked Sep 21, 2026
16Indirect evidenceAltedo, ItalyHQ checked Sep 21, 202611-5014 contacts →

Indirect evidence

“Memori è un'azienda italiana, nata nel 2017 a Bologna, specializzata in intelligenza artificiale conversazionale e agentica.”

Source: RevenueBase Database · checked Sep 21, 2026
17Partial evidenceTurin, ItalyHQ checked Sep 21, 202611-5013 contacts →

Partial evidence

“Luxia è l'AI Lab che sviluppa modelli e piattaforme proprietarie e li porta nel cuore delle aziende.”

Source: RevenueBase Database · checked Sep 21, 2026
18Indirect evidenceMilan, ItalyHQ checked Sep 21, 202611-5011 contacts →

Indirect evidence

“Zefi is a customer insights platform.”

Source: RevenueBase Database · checked Sep 21, 2026
19Indirect evidenceAsti, ItalyHQ checked Sep 21, 20261-1011 contacts →

Indirect evidence

“Lavoriamo con le Intelligenze Artificiali.”

Source: RevenueBase Database · checked Sep 21, 2026
20Partial evidenceMilan, ItalyHQ checked Sep 21, 202611-5010 contacts →

Partial evidence

“Enuan is the omnichannel platform selected by enterprises to support customers through AI & Big Data.”

Source: RevenueBase Database · checked Sep 21, 2026
21Strong evidenceMilano, ItalyHQ checked Sep 21, 202611-5010 contacts →

Strong evidence

“Everywhere Srl builds AI-powered communication services that help companies connect with customers across voice, SMS, email, chat, and messaging apps.”

Source: RevenueBase Database · checked Sep 21, 2026
22Strong evidenceReggio Nell'emilia, ItalyHQ checked Sep 21, 202611-509 contacts →

Strong evidence

“Athics is the cognitive science company, specialized in Conversational AI solutions and Emotion AI, which operates on the market to "make innovation accessible to everyone, in…”

Source: RevenueBase Database · checked Sep 21, 2026
23Strong evidenceNovi Ligure, ItalyHQ checked Sep 21, 20261-107 contacts →

Strong evidence

“airony.ai offers highly innovative technological solutions, leveraging the potential of artificial intelligence and machine learning to revolutionize services, products, and…”

Source: RevenueBase Database · checked Sep 21, 2026
24Indirect evidenceMilan, ItalyHQ checked Sep 21, 20261-107 contacts →

Indirect evidence

“OAKS (Optimization Analytics Knowledge Simulation) è la società del Gruppo CRPI specializzata nello sviluppo di soluzioni innovative basate sull’Intelligenza Artificiale.”

Source: RevenueBase Database · checked Sep 21, 2026
25Strong evidenceTrento, ItalyHQ checked Sep 21, 202611-507 contacts →

Strong evidence

“Bluetensor is a customer focused and technology-driven company specialized in providing artificial intelligence (AI) technology and solutions.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 139 AI powered cx solutions based in Italy

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AI powered cx solutions based in Italy at a glance

As of Sep 21, 2026
37.8%Verified-email coverage
9.0Average contacts per company
1-10Median size (employees)
14.4%Largest-city concentration · Milan
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
97
11-50
30
51-200
8
201-500
2
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 139 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI powered cx solutions, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Italy whose own description of what they do matches “AI powered cx solutions”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI powered cx solutions), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among AI powered cx solutions, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 475 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI powered cx solutions, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI powered cx solutions are there based in Italy?

RevenueBase identified 139 AI powered cx solutions headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Hyntelo, headquartered in Rome, tops this list with the largest team on record.

Which city has the most AI powered cx solutions?

Milan leads with 20 headquartered companies, followed by Milano (15) and Roma (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 475 verified decision-maker contacts tracked across these 139 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.