Company lists · Data refreshed September 2026

Top 25 AI powered cx solutions based in Germany

RevenueBase identified 424 AI powered cx solutions headquartered in Germany as of September 2026 and tracks 5,598 professional contacts across them, including 2,062 with verified work emails. Berlin is the largest hub.

This list covers AI powered cx solutions headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
424Companies
5,598Contacts tracked
2,062Verified emails
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The 25 largest AI powered cx solutions based in Germany

Ranked by team size
Top 25 of 424 AI powered cx solutions based in Germany, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to AI powered cx solutions: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceWalldorf, GermanyHQ checked Sep 21, 202610001+697 contacts →

Strong evidence

“SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.”

Source: RevenueBase Database · checked Sep 21, 2026
2Indirect evidenceMunich, GermanyHQ checked Sep 21, 2026201-500589 contacts →

Indirect evidence

“In an age where agility and rapid responses are paramount, yoummday shines as a trailblazing tech company tackling outsourcing challenges head-on.”

Source: RevenueBase Database · checked Sep 21, 2026
3Strong evidenceBerlin, GermanyHQ checked Sep 21, 2026201-500432 contacts →

Strong evidence

“Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences.”

Source: RevenueBase Database · checked Sep 21, 2026
4Strong evidenceHamburg, GermanyHQ checked Sep 21, 2026501-1,000241 contacts →

Strong evidence

“novomind AG develops AI-powered, tailored software solutions for digital commerce and customer service across the world.”

Source: RevenueBase Database · checked Sep 21, 2026
5Indirect evidenceMunich, GermanyHQ checked Sep 21, 202651-200150 contacts →

Indirect evidence

“Everyone wants direct bookings, lower costs, and happy customers.TrustYou is on a mission to make all of these possible.”

Source: RevenueBase Database · checked Sep 21, 2026
6Indirect evidenceHannover, GermanyHQ checked Sep 21, 2026201-500148 contacts →

Indirect evidence

“VIER rethinks customer dialogue and communication.”

Source: RevenueBase Database · checked Sep 21, 2026
7Strong evidenceMunich, GermanyHQ checked Sep 21, 202651-200136 contacts →

Strong evidence

“infinit.cx group - The Customer Experience Powerhouse DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der…”

Source: RevenueBase Database · checked Sep 21, 2026
8Indirect evidenceMünster, GermanyHQ checked Sep 21, 2026201-500120 contacts →

Indirect evidence

“DSaF - Ihre Experten für digitalen Kundenservice.”

Source: RevenueBase Database · checked Sep 21, 2026
9Indirect evidenceHamburg, GermanyHQ checked Sep 21, 2026201-500112 contacts →

Indirect evidence

“Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service…”

Source: RevenueBase Database · checked Sep 21, 2026
10Strong evidenceMunich, GermanyHQ checked Sep 21, 202651-20099 contacts →

Strong evidence

“Empowering Your Business to Lead with AI through Expertise You Trust At appliedAI, we specialize in creating customized AI solutions for large and medium-sized enterprises…”

Source: RevenueBase Database · checked Sep 21, 2026
11Partial evidenceKassel, GermanyHQ checked Sep 21, 202651-20084 contacts →

Partial evidence

“Artificial Intelligence Meets Human Excellence: Tailored Solutions for Customized Success Since 1997, Micromata has been developing smart, high-performance software solutions for…”

Source: RevenueBase Database · checked Sep 21, 2026
12Strong evidenceBerlin, GermanyHQ checked Sep 21, 202651-20083 contacts →

Strong evidence

“charles is a Berlin-based Conversational AI & CRM and Meta Solution Partner.”

Source: RevenueBase Database · checked Sep 21, 2026
13Indirect evidenceHamburg, GermanyHQ checked Sep 21, 202651-20070 contacts →

Indirect evidence

“Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.”

Source: RevenueBase Database · checked Sep 21, 2026
14Partial evidenceBerlin, GermanyHQ checked Sep 21, 202651-20069 contacts →

Partial evidence

“Synthflow AI is an omnichannel conversational AI platform for enterprise.”

Source: RevenueBase Database · checked Sep 21, 2026
15Partial evidenceNuremberg, GermanyHQ checked Sep 21, 202651-20053 contacts →

Partial evidence

“Symanto is a pioneer in Human AI technology, specialising in psychology-based artificial intelligence and natural language processing.”

Source: RevenueBase Database · checked Sep 21, 2026
16Partial evidenceHeidelberg, GermanyHQ checked Sep 21, 202651-20051 contacts →

Partial evidence

“Paretos provides every company with access to cutting-edge AI technologies that were previously reserved for leading tech giants.”

Source: RevenueBase Database · checked Sep 21, 2026
17Indirect evidenceSaarbrücken, GermanyHQ checked Sep 21, 202651-20045 contacts →

Indirect evidence

“Kundenkommunikation einfach gemacht.”

Source: RevenueBase Database · checked Sep 21, 2026
18Partial evidenceFrankfurt, GermanyHQ checked Sep 21, 202651-20036 contacts →

Partial evidence

“CCT is leading the way in Multi-Experience customer engagement solutions.”

Source: RevenueBase Database · checked Sep 21, 2026
19Indirect evidenceBerlin, GermanyHQ checked Sep 21, 202611-5032 contacts →

Indirect evidence

“Als KI-Pioniere befähigen wir seit 2017 Unternehmen zum gewinnbringenden und verantwortungsvollen KI-Einsatz – von der Strategie bis zur produktiven Lösung.”

Source: RevenueBase Database · checked Sep 21, 2026
20Indirect evidenceBerlin, GermanyHQ checked Sep 21, 202611-5032 contacts →

Indirect evidence

“Viele reden über KI.”

Source: RevenueBase Database · checked Sep 21, 2026
21Partial evidenceDüsseldorf, GermanyHQ checked Sep 21, 202611-5031 contacts →

Partial evidence

“Kauz.ai macht Spitzen-KI seit über zehn Jahren im Unternehmensalltag sofort nutzbar – unkompliziert, sicher und skalierbar.”

Source: RevenueBase Database · checked Sep 21, 2026
22Indirect evidenceAhlen, GermanyHQ checked Sep 21, 202651-20029 contacts →

Indirect evidence

“Die SNcom GmbH ist ein herstellerunabhängiges Unternehmen für Customer Experience und Servicetechnologie mit Hauptsitz in Kaarst.”

Source: RevenueBase Database · checked Sep 21, 2026
23Indirect evidenceMannheim, GermanyHQ checked Sep 21, 202651-20029 contacts →

Indirect evidence

“ACCELERAID is a leading German software technology company based in Mannheim and Berlin.”

Source: RevenueBase Database · checked Sep 21, 2026
24Indirect evidenceCologne, GermanyHQ checked Sep 21, 202611-5027 contacts →

Indirect evidence

“Wir sind eine KI-Beratung aus dem Herzen von Köln, die Unternehmen bei dem Einsatz und der Integration von Machine Learning und KI begleitet.”

Source: RevenueBase Database · checked Sep 21, 2026
25Strong evidenceBerlin, GermanyHQ checked Sep 21, 202611-5026 contacts →

Strong evidence

“Frontnow is redefining e-commerce with AI, providing businesses with powerful pre-sales tools to maximize core KPIs and provide an in-store like shopping experience.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 424 AI powered cx solutions based in Germany

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AI powered cx solutions based in Germany at a glance

As of Sep 21, 2026
36.8%Verified-email coverage
13.2Average contacts per company
1-10Median size (employees)
19.6%Largest-city concentration · Berlin
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
275
11-50
105
51-200
30
201-500
9
501-1,000
2
1,001-5,000
1
10001+
1

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 424 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI powered cx solutions, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “AI powered cx solutions”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI powered cx solutions), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among AI powered cx solutions, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,062 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI powered cx solutions, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI powered cx solutions are there based in Germany?

RevenueBase identified 424 AI powered cx solutions headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

SAP Customer Experience, headquartered in Walldorf, tops this list with the largest team on record.

Which city has the most AI powered cx solutions?

Berlin leads with 83 headquartered companies, followed by Munich (33) and Hamburg (28).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,062 verified decision-maker contacts tracked across these 424 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.