Company lists · Data refreshed September 2026

Top 25 AI powered cx solutions based in Australia

Name: AI powered cx solutions based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 333 companies tracked

RevenueBase identified 333 AI powered cx solutions headquartered in Australia as of September 2026 and tracks 8,954 professional contacts across them, including 709 with verified work emails. Sydney is the largest hub.

This list covers AI powered cx solutions headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

333Companies

8,954Contacts tracked

709Verified emails

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The 25 largest AI powered cx solutions based in Australia

Ranked by team size

Top 25 of 333 AI powered cx solutions based in Australia, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to AI powered cx solutions: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Probe CX	Partial evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	10001+	3,316 contacts →
	Partial evidence “Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives.” Source: RevenueBase Database · checked Sep 21, 2026
2	NEW Media Services PTY LTD	Indirect evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	1,001-5,000	237 contacts →
	Indirect evidence “OUR STORY In 2007, Martin Eyking established New Media Services with only 5 staff handling basic consumer messaging.” Source: RevenueBase Database · checked Sep 21, 2026
3	Arinco	Partial evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	201-500	197 contacts →
	Partial evidence “Arinco makes AI real for business.” Source: RevenueBase Database · checked Sep 21, 2026
4	Dubber	Indirect evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	51-200	110 contacts →
	Indirect evidence “We are a trusted partner across 250+ Communication Service Providers (CSPs) to reimagine how conversations are captured, understood, and used.” Source: RevenueBase Database · checked Sep 21, 2026
5	Merkle Australia	Indirect evidence	Millers Point, AustraliaHQ checked Sep 21, 2026	201-500	97 contacts →
	Indirect evidence “Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…” Source: RevenueBase Database · checked Sep 21, 2026
6	Resonate CX	Indirect evidence	North Sydney, AustraliaHQ checked Sep 21, 2026	51-200	71 contacts →
	Indirect evidence “Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard.” Source: RevenueBase Database · checked Sep 21, 2026
7	Ipscape	Indirect evidence	North Sydney, AustraliaHQ checked Sep 21, 2026	51-200	50 contacts →
	Indirect evidence “IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…” Source: RevenueBase Database · checked Sep 21, 2026
8	Customer Driven Solutions	Indirect evidence	Cremorne, AustraliaHQ checked Sep 21, 2026	51-200	44 contacts →
	Indirect evidence “Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…” Source: RevenueBase Database · checked Sep 21, 2026
9	CDM Direct	Indirect evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	201-500	36 contacts →
	Indirect evidence “CDM Direct helps Australian businesses grow by transforming every customer interaction into measurable value.” Source: RevenueBase Database · checked Sep 21, 2026
10	remap.ai	Strong evidence	Brisbane, AustraliaHQ checked Sep 21, 2026	11-50	35 contacts →
	Strong evidence “We deliver business-led AI and emerging technology solutions that empower businesses with innovative strategies to create efficiency, drive profit, and fuel growth.” Source: RevenueBase Database · checked Sep 21, 2026
11	Aitech	Partial evidence	Preston, AustraliaHQ checked Sep 21, 2026	11-50	34 contacts →
	Partial evidence “AiTech is a cutting-edge artificial intelligence company that is dedicated to solving complex business problems and driving progress through innovative AI technologies.” Source: RevenueBase Database · checked Sep 21, 2026
12	Pendula	Partial evidence	Surry Hills, AustraliaHQ checked Sep 21, 2026	11-50	32 contacts →
	Partial evidence “Customer attention is scarce, and Marketing and CX leaders are facing increasing pressure to continue driving growth with less time and tighter resources.” Source: RevenueBase Database · checked Sep 21, 2026
13	Cloudwave	Partial evidence	Sydney, AustraliaHQ checked Sep 21, 2026	11-50	31 contacts →
	Partial evidence “NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.” Source: RevenueBase Database · checked Sep 21, 2026
14	ELULA	Indirect evidence	Sydney, AustraliaHQ checked Sep 21, 2026	11-50	29 contacts →
	Indirect evidence “Elula was founded in 2017 by a bunch of talented people with years of experience in enterprise, a passion for technology and a belief that it can deliver smarter decision making…” Source: RevenueBase Database · checked Sep 21, 2026
15	Komo Technologies	Indirect evidence	Sydney, AustraliaHQ checked Sep 21, 2026	11-50	27 contacts →
	Indirect evidence “Komo is the Engagement OS that helps marketers design, build, and deploy full customer engagement journeys faster and smarter.” Source: RevenueBase Database · checked Sep 21, 2026
16	Daisee	Partial evidence	Sydney, AustraliaHQ checked Sep 21, 2026	11-50	24 contacts →
	Partial evidence “Daisee is an Australian AI software company that builds cutting edge AI applications for business.” Source: RevenueBase Database · checked Sep 21, 2026
17	Buildberg	Partial evidence	Mangerton, AustraliaHQ checked Sep 21, 2026	11-50	23 contacts →
	Partial evidence “At Buildberg, we empower businesses to harness the transformative power of data, artificial intelligence, and automation.” Source: RevenueBase Database · checked Sep 21, 2026
18	Synergy Enterprise Solutions	Strong evidence	Sydney, AustraliaHQ checked Sep 21, 2026	11-50	19 contacts →
	Strong evidence “Synergy Enterprise Solutions (SES) is a leader in AI-powered service transformation, helping organisations across Australia and New Zealand elevate customer and employee…” Source: RevenueBase Database · checked Sep 21, 2026
19	fullstop.ai	Partial evidence	Brisbane, AustraliaHQ checked Sep 21, 2026	11-50	18 contacts →
	Partial evidence “Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach.” Source: RevenueBase Database · checked Sep 21, 2026
20	Eesel AI	Partial evidence	Sydney, AustraliaHQ checked Sep 21, 2026	11-50	18 contacts →
	Partial evidence “Create an AI that knows about your company knowledge and can instantly answer any question.” Source: RevenueBase Database · checked Sep 21, 2026
21	cytrack.io	Strong evidence	Robina, AustraliaHQ checked Sep 21, 2026	11-50	16 contacts →
	Strong evidence “Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…” Source: RevenueBase Database · checked Sep 21, 2026
22	Kapiche	Strong evidence	Brisbane City, AustraliaHQ checked Sep 21, 2026	11-50	15 contacts →
	Strong evidence “Kapiche’s AI-powered feedback analytics automates customer feedback analysis, giving you the insights execs need to make better decisions-and making you the data hero!” Source: RevenueBase Database · checked Sep 21, 2026
23	Clevertar	Indirect evidence	Adelaide, AustraliaHQ checked Sep 21, 2026	1-10	15 contacts →
	Indirect evidence “We’re an Australian company that helps businesses solve everyday problems using artificial intelligence.” Source: RevenueBase Database · checked Sep 21, 2026
24	Call Journey CI	Indirect evidence	Granville, AustraliaHQ checked Sep 21, 2026	501-1,000	15 contacts →
	Indirect evidence “Call Journey, a global leader in Conversation Intelligence, specializes in data, voice, and text analysis.” Source: RevenueBase Database · checked Sep 21, 2026
25	Silverpond	Partial evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	11-50	15 contacts →
	Partial evidence “We are famous for Highlighter AI, the Enterprise Perception System so you can see what's next.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI powered cx solutions. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names AI powered cx solutions.
Partial evidence: Its own public description names part of AI powered cx solutions, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name AI powered cx solutions. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 333 AI powered cx solutions based in Australia

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AI powered cx solutions based in Australia at a glance

As of Sep 21, 2026

7.9%Verified-email coverage

26.9Average contacts per company

1-10Median size (employees)

27.9%Largest-city concentration · Sydney

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

221

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 333 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI powered cx solutions, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “AI powered cx solutions”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI powered cx solutions), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among AI powered cx solutions, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 709 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI powered cx solutions by metro

AI powered cx solutions in Sydney93
AI powered cx solutions in Melbourne86

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI powered cx solutions, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI powered cx solutions are there based in Australia?

RevenueBase identified 333 AI powered cx solutions headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Probe CX, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most AI powered cx solutions?

Sydney leads with 93 headquartered companies, followed by Melbourne (86) and Brisbane (22).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 709 verified decision-maker contacts tracked across these 333 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.