Company lists · Data refreshed September 2026
Top 23 AI powered customer service software companies based in Gurugram, India
RevenueBase identified 86 AI powered customer service software companies headquartered in Gurugram, India as of September 2026 and tracks 1,186 professional contacts across them, including 249 with verified work emails. Bengaluru is the largest hub.
This list covers AI powered customer service software companies headquartered in Gurugram, India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 23 largest AI powered customer service software companies based in Gurugram, India
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 223 contacts → | ||||
Strong evidence “EZ is the services factory of the world, transforming service delivery by combining the power of AI and human expertise.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 81 contacts → | ||||
Strong evidence “SAN Softwares is an AI-driven Telecommunication Software partner for intelligent communication and client engagement.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 64 contacts → | ||||
Partial evidence “UMENIT is a global technology company empowering businesses with intelligent, scalable AI solutions.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 53 contacts → | ||||
Indirect evidence “OneClick Technologies Pvt.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 38 contacts → | ||||
Strong evidence “Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses listen to their customers across every channel, analyze feedback in real time, and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 37 contacts → | ||||
Partial evidence “Technology focus: AI, ML, Data, Cloud Services: LLMOps, SFT, RLHF, Data Labelling, Testing, Manpower Aug, Product Engineering Solutions: AI Agents, Anti-cheating features for…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 36 contacts → | ||||
Strong evidence “Chatbot.team is an AI-powered Omnichannel Customer Engagement Platform helping businesses automate customer communication across WhatsApp, RCS, SMS, Email, Instagram, Facebook…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 28 contacts → | ||||
Strong evidence “Factacy AI is a leading provider of business-first AI solutions, specializing in agentic AI, custom AI tools, and AI as a Service.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 26 contacts → | ||||
Strong evidence “Full-Stack AI Agency | KDataScience Solutions KDataScience helps businesses scale smarter with AI, automation, and custom tech solutions.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 22 contacts → | ||||
Partial evidence “Convrse Pulse is an integrated AI engagement and sales acceleration platform built specifically for modern real estate developers and experience centers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 19 contacts → | ||||
Strong evidence “Founded in 2018 as Colortext, Pingbix has evolved into an AI-driven omnichannel communication platform, built with a strong focus on customer satisfaction and continuous…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 15 contacts → | ||||
Strong evidence “KocharSoft acts as a catalyst in delivering an exceptional customer experience through great customer engagement for enterprises with its expertise in AI, ML, AR, and AIOT…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 15 contacts → | ||||
Partial evidence “Jina Code Systems (JCS) partners with growing businesses to build production-ready AI, automation, and data systems that deliver real outcomes.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 10 contacts → | ||||
Partial evidence “WeBuildTech is a global AI technology partner helping startups and enterprises automate, scale, and innovate with Generative AI, NLP, Computer Vision, and full-stack development.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 8 contacts → | ||||
Strong evidence “Xtreme Gen AI is a cutting-edge technology company focused on revolutionizing communication through AI-powered voice solutions.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 7 contacts → | ||||
Indirect evidence “Trimpixel Sales Intelligence helps Sales teams increase revenue and shorten the sales cycle.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 7 contacts → | ||||
Strong evidence “At Galton, we are at the forefront of the AI revolution, transforming the way businesses operate by delivering cutting-edge AI-powered solutions designed to drive growth…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 6 contacts → | ||||
Strong evidence “AgilisPlus AI is a revolutionary product that empowers businesses to drive sustainable organic growth and meaningful customer engagement through its unique combination of content…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 6 contacts → | ||||
Strong evidence “At Teqnoid, we have years of experience navigating the fast-evolving digital landscape and delivering innovative, AI-powered digital marketing services.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 3 contacts → | ||||
Indirect evidence “IntelliTicks engages your visitors using intelligent conversations and connects the hot prospects with your best reps in Real Time.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 2 contacts → | ||||
Partial evidence “Adaptive Voice AI That Never Lets Business Slip Away” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 2 contacts → | ||||
Indirect evidence “Online shopping is full of friction - especially when buyers have questions, aren’t sure what fits them, or want guidance before making a decision.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 1 contacts → | ||||
Partial evidence “We are a boutique AI studio that helps global companies build AI-driven products, agents, and lean India-based product hubs.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI powered customer service software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names AI powered customer service software companies.
- Partial evidence
- Its own public description names part of AI powered customer service software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name AI powered customer service software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 23 of 86 AI powered customer service software companies based in Gurugram, India
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AI powered customer service software companies based in Gurugram, India at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured across the whole India list rather than for Gurugram, so it is reported there. Company counts and contact totals on this page are exact for Gurugram, over 86 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI powered customer service software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Gurugram, India whose own description of what they do matches “AI powered customer service software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI powered customer service software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among AI powered customer service software companies, and records with no verified work email. Companies headquartered outside Gurugram are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 249 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
AI powered customer service software companies by metro in India
- AI powered customer service software companies in Bengaluru203
- AI powered customer service software companies in Bangalore200
- AI powered customer service software companies in Hyderabad170
- AI powered customer service software companies in Pune155
- AI powered customer service software companies in Mumbai141
- AI powered customer service software companies in Chennai118
- AI powered customer service software companies in Noida118
- AI powered customer service software companies in New Delhi95
- AI powered customer service software companies in Ahmedabad90
- AI powered customer service software companies in Gurugram86
- AI powered customer service software companies in Delhi62
- AI powered customer service software companies in Gurgaon48
- AI powered customer service software companies in Kolkata48
- AI powered customer service software companies in Indore41
- AI powered customer service software companies in Coimbatore37
- AI powered customer service software companies in Jaipur37
- AI powered customer service software companies in Surat33
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI powered customer service software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many AI powered customer service software companies are there based in Gurugram, India?
RevenueBase identified 86 AI powered customer service software companies headquartered in Gurugram, India as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
EZ, headquartered in Gurugram, tops this list with the largest team on record.
Which city has the most AI powered customer service software companies?
Bengaluru leads with 203 headquartered companies, followed by Bangalore (200) and Hyderabad (170).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 249 verified decision-maker contacts tracked across these 86 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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