Company lists · Data refreshed September 2026

Top 21 AI powered CRM platforms based in Malaysia

RevenueBase identified 72 AI powered CRM platforms headquartered in Malaysia as of September 2026 and tracks 1,194 professional contacts across them, including 275 with verified work emails. Kuala Lumpur is the largest hub.

This list covers AI powered CRM platforms headquartered in Malaysia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
72Companies
1,194Contacts tracked
275Verified emails
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The 21 largest AI powered CRM platforms based in Malaysia

Ranked by team size
Top 21 of 72 AI powered CRM platforms based in Malaysia, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to AI powered CRM platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceKuala Lumpur, MalaysiaHQ checked Sep 27, 2026201-500240 contacts →

Strong evidence

“Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel.”

Source: RevenueBase Database · checked Sep 27, 2026
2Partial evidenceKuala Lumpur, MalaysiaHQ checked Sep 27, 2026201-500174 contacts →

Partial evidence

“MACROKIOSK is an enterprise solutions platform market leader in Asia, helping businesses of all sizes and industries to acquire, grow and retain customers effectively with BOLD.”

Source: RevenueBase Database · checked Sep 27, 2026
3Partial evidenceKuala Lumpur, MalaysiaHQ checked Sep 27, 202651-200169 contacts →

Partial evidence

“Respond.io is the customer conversation management platform that helps mid-market B2C businesses turn conversations into customers across WhatsApp, Instagram, TikTok, voice calls…”

Source: RevenueBase Database · checked Sep 27, 2026
4Partial evidenceKuala Lumpur, MalaysiaHQ checked Sep 27, 2026201-50053 contacts →

Partial evidence

“Zentact Systems has developed a growing ecosystem of platforms designed to embed intelligence, automation, and trust into digital operations.”

Source: RevenueBase Database · checked Sep 27, 2026
5Indirect evidenceShah Alam, MalaysiaHQ checked Sep 27, 202611-5048 contacts →

Indirect evidence

“Established in 2010, Accordia Global Sdn.”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceSubang Jaya, MalaysiaHQ checked Sep 27, 202611-5032 contacts →

Partial evidence

“At MindHive, we propel businesses towards unprecedented success by creating tailor-made AI applications and robust infrastructure.”

Source: RevenueBase Database · checked Sep 27, 2026
7Partial evidencePetaling Jaya, MalaysiaHQ checked Sep 27, 202651-20026 contacts →

Partial evidence

“HIVE is running the world’s first AI-native operating system for sales and marketing.”

Source: RevenueBase Database · checked Sep 27, 2026
8Indirect evidenceKuala Lumpur, MalaysiaHQ checked Sep 27, 202611-5021 contacts →

Indirect evidence

“Optimising and engaging customers with omni-channel software and integrated business analytics.”

Source: RevenueBase Database · checked Sep 27, 2026
9Partial evidenceKuala Lumpur, MalaysiaHQ checked Sep 27, 202611-5017 contacts →

Partial evidence

“VOX AI builds custom AI applications for organizations in Southeast Asia.”

Source: RevenueBase Database · checked Sep 27, 2026
10Strong evidenceSubang Jaya, MalaysiaHQ checked Sep 27, 202611-5015 contacts →

Strong evidence

“We are Asia's first pay-per-use enterprise CRM and CX platform.”

Source: RevenueBase Database · checked Sep 27, 2026
11Partial evidencePetaling Jaya, MalaysiaHQ checked Sep 27, 20261-1015 contacts →

Partial evidence

“At Dah Reply, we transform how businesses connect with customers and boost internal productivity through intelligent AI solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceKajang, MalaysiaHQ checked Sep 27, 202611-5013 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 27, 2026
13Partial evidenceKuala Lumpur, MalaysiaHQ checked Sep 27, 202611-5010 contacts →

Partial evidence

“In 2023, Sage42 brought Ventana to life- a comprehensive CXaaS solution leveraging AI analytics to optimize conversions and transform customer experience from start to success…”

Source: RevenueBase Database · checked Sep 27, 2026
14Strong evidenceSubang Jaya, MalaysiaHQ checked Sep 27, 202611-509 contacts →

Strong evidence

“OmniNexus is redefining digital marketing for agents with AI-powered solutions that streamline content creation and campaign execution.”

Source: RevenueBase Database · checked Sep 27, 2026
15Strong evidenceKuala Lumpur, MalaysiaHQ checked Sep 27, 202611-509 contacts →

Strong evidence

“Service4U is a technology solutions provider specializing in AI-powered communications and cloud-based customer engagement platforms.”

Source: RevenueBase Database · checked Sep 27, 2026
16Partial evidenceKuala Lumpur, MalaysiaHQ checked Sep 27, 202611-508 contacts →

Partial evidence

“We simplify AI adoption with Rivastor.”

Source: RevenueBase Database · checked Sep 27, 2026
17Indirect evidenceKuala Lumpur, MalaysiaHQ checked Sep 27, 202651-2007 contacts →

Indirect evidence

“Insuradar designs innovative solutions, focused on improving processes in various industries.”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidencePetaling Jaya, MalaysiaHQ checked Sep 27, 20261-103 contacts →

Partial evidence

“YesHello is a SaaS platform that gives virtual sales teams total visibility-from first contact, to sales, to customer support.”

Source: RevenueBase Database · checked Sep 27, 2026
19Partial evidenceBangsar South, MalaysiaHQ checked Sep 27, 202651-2003 contacts →

Partial evidence

“We are a leading provider of CRM software and services in the Asia-Pacific region.”

Source: RevenueBase Database · checked Sep 27, 2026
20Partial evidenceKuala Lumpur, MalaysiaHQ checked Sep 27, 20261-103 contacts →

Partial evidence

“AI Automation Agency - Transform your business with custom AI automation solutions tailored for you.”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidenceSelangor, MalaysiaHQ checked Sep 27, 20261-102 contacts →

Indirect evidence

“Strive empower businesses to Achieve BIG Retention with a Small Team by enabling our clients to automate engagement, retain customers, and compound growth.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 21 of 72 AI powered CRM platforms based in Malaysia

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AI powered CRM platforms based in Malaysia at a glance

As of Sep 27, 2026
23.0%Verified-email coverage
16.6Average contacts per company
11-50Median size (employees)
45.8%Largest-city concentration · Kuala Lumpur
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
35
11-50
24
51-200
8
201-500
3
501-1,000
2

Email recency for this list is measured worldwide rather than for Malaysia, so it is reported there. Company counts and contact totals on this page are exact for Malaysia, over 72 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI powered CRM platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Malaysia whose own description of what they do matches “AI powered CRM platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI powered CRM platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among AI powered CRM platforms, and records with no verified work email. Companies headquartered outside Malaysia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 275 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI powered CRM platforms by metro

  • AI powered CRM platforms in Kuala Lumpur33

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI powered CRM platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI powered CRM platforms are there based in Malaysia?

RevenueBase identified 72 AI powered CRM platforms headquartered in Malaysia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

WATI, headquartered in Kuala Lumpur, tops this list with the largest team on record.

Which city has the most AI powered CRM platforms?

Kuala Lumpur leads with 33 headquartered companies, followed by Petaling Jaya (7) and Kuala (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 275 verified decision-maker contacts tracked across these 72 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.