Company lists · Data refreshed September 2026
Top 25 Ai-powered contact centers based in the United States
RevenueBase identified 2,638 ai-powered contact centers headquartered in the United States as of September 2026 and tracks 194,870 professional contacts across them, including 47,757 with verified work emails. San Francisco is the largest hub.
This list covers ai-powered contact centers headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest ai-powered contact centers based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 24,115 contacts → | ||||
Partial evidence “HGS is a global provider of technology, AI, and business services, helping organizations transform with confidence.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 17,310 contacts → | ||||
Indirect evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 15,457 contacts → | ||||
Indirect evidence “ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 8,461 contacts → | ||||
Partial evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 7,347 contacts → | ||||
Indirect evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 6,628 contacts → | ||||
Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 6,431 contacts → | ||||
Strong evidence “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 4,785 contacts → | ||||
Indirect evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 4,698 contacts → | ||||
Partial evidence “UiPath develops AI technology that mirrors human intelligence with ever-increasing sophistication, transforming how businesses operate, innovate, and compete.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 4,561 contacts → | ||||
Strong evidence “CCSI specializes in high‑performance, cost‑efficient contact center solutions supported by a world‑class bilingual workforce and state‑of‑the‑art infrastructure in Mexico.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 4,513 contacts → | ||||
Partial evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 3,852 contacts → | ||||
Strong evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 3,544 contacts → | ||||
Partial evidence “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 3,122 contacts → | ||||
Partial evidence “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 2,964 contacts → | ||||
Partial evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 2,584 contacts → | ||||
Strong evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 2,494 contacts → | ||||
Indirect evidence “Flatworld Solutions is a diversified BPO and Technology services company with customers across 100+ countries.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 2,444 contacts → | ||||
Indirect evidence “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 2,120 contacts → | ||||
Partial evidence “Calix is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences-so they can compete and win in…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 2,026 contacts → | ||||
Partial evidence “Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 1,777 contacts → | ||||
Indirect evidence “OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 1,638 contacts → | ||||
Strong evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 1,473 contacts → | ||||
Strong evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 1,444 contacts → | ||||
Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 1,334 contacts → | ||||
Strong evidence “Afiniti is an AI-native company and the global leader in Outcome Orchestration, where we bring simplicity, transparency, and measurable results to complex contact centers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: ai-powered contact centers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names ai-powered contact centers.
- Partial evidence
- Its own public description names part of ai-powered contact centers, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name ai-powered contact centers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 2,638 ai-powered contact centers based in the United States
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Ai-powered contact centers based in the United States at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 2,638 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ai-powered contact centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United States whose own description of what they do matches “ai-powered contact centers”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ai-powered contact centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among ai-powered contact centers, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 47,757 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Ai-powered contact centers by metro
- Ai-powered contact centers in San Francisco228
- Ai-powered contact centers in New York163
- Ai-powered contact centers in Miami97
- Ai-powered contact centers in Austin90
- Ai-powered contact centers in Los Angeles65
- Ai-powered contact centers in Dover54
- Ai-powered contact centers in Sheridan48
- Ai-powered contact centers in Atlanta41
- Ai-powered contact centers in Dallas41
- Ai-powered contact centers in Chicago40
- Ai-powered contact centers in Wilmington35
- Ai-powered contact centers in Houston34
- Ai-powered contact centers in San Diego33
- Ai-powered contact centers in Tampa32
- Ai-powered contact centers in Boston31
- Ai-powered contact centers in San Jose28
- Ai-powered contact centers in Seattle27
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ai-powered contact centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many ai-powered contact centers are there based in the United States?
RevenueBase identified 2,638 ai-powered contact centers headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
HGS, headquartered in Chicago, tops this list with the largest team on record.
Which city has the most ai-powered contact centers?
San Francisco leads with 228 headquartered companies, followed by New York (163) and Miami (97).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 47,757 verified decision-maker contacts tracked across these 2,638 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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Ai-powered contact centers by geography
- Ai-powered contact centers based in Belo Horizonte, Brazil
- Ai-powered contact centers based in Sao Paulo, Brazil
- Ai-powered contact centers based in Montreal, Canada
- Ai-powered contact centers based in Toronto, Canada
- Ai-powered contact centers based in Vancouver, Canada
- Ai-powered contact centers based in Bangalore, India
- Ai-powered contact centers based in Bengaluru, India
- Ai-powered contact centers based in Gurugram, India
- Ai-powered contact centers based in Hyderabad, India
- Ai-powered contact centers based in Mumbai, India
- Ai-powered contact centers based in Noida, India
- Ai-powered contact centers based in Pune, India
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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