Company lists · Data refreshed September 2026

Top 25 AI powered contact center software companies based in Australia

RevenueBase identified 366 AI powered contact center software companies headquartered in Australia as of September 2026 and tracks 5,836 professional contacts across them, including 909 with verified work emails. Sydney is the largest hub.

This list covers AI powered contact center software companies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
366Companies
5,836Contacts tracked
909Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest AI powered contact center software companies based in Australia

Ranked by team size
Top 25 of 366 AI powered contact center software companies based in Australia, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to AI powered contact center software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceCremorne, AustraliaHQ checked Sep 27, 2026501-1,000891 contacts →

Indirect evidence

“Influx delivers brand-first service experiences from startup to scale.”

Source: RevenueBase Database · checked Sep 27, 2026
2Indirect evidenceMelbourne, AustraliaHQ checked Sep 27, 20261,001-5,000237 contacts →

Indirect evidence

“OUR STORY In 2007, Martin Eyking established New Media Services with only 5 staff handling basic consumer messaging.”

Source: RevenueBase Database · checked Sep 27, 2026
3Partial evidenceMelbourne, AustraliaHQ checked Sep 27, 2026201-500197 contacts →

Partial evidence

“Arinco makes AI real for business.”

Source: RevenueBase Database · checked Sep 27, 2026
4Indirect evidenceMelbourne, AustraliaHQ checked Sep 27, 202651-200110 contacts →

Indirect evidence

“We are a trusted partner across 250+ Communication Service Providers (CSPs) to reimagine how conversations are captured, understood, and used.”

Source: RevenueBase Database · checked Sep 27, 2026
5Partial evidenceMelbourne, AustraliaHQ checked Sep 27, 202611-5086 contacts →

Partial evidence

“Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.”

Source: RevenueBase Database · checked Sep 27, 2026
6Indirect evidenceNorth Sydney, AustraliaHQ checked Sep 27, 202651-20071 contacts →

Indirect evidence

“Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard.”

Source: RevenueBase Database · checked Sep 27, 2026
7Indirect evidenceNorth Sydney, AustraliaHQ checked Sep 27, 202651-20050 contacts →

Indirect evidence

“IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…”

Source: RevenueBase Database · checked Sep 27, 2026
8Indirect evidenceSurry Hills, AustraliaHQ checked Sep 27, 202611-5032 contacts →

Indirect evidence

“Customer attention is scarce, and Marketing and CX leaders are facing increasing pressure to continue driving growth with less time and tighter resources.”

Source: RevenueBase Database · checked Sep 27, 2026
9Partial evidenceSydney, AustraliaHQ checked Sep 27, 202611-5031 contacts →

Partial evidence

“NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.”

Source: RevenueBase Database · checked Sep 27, 2026
10Strong evidenceSydney, AustraliaHQ checked Sep 27, 202651-20029 contacts →

Strong evidence

“Enterprise contact centers run on dozens of disconnected systems.”

Source: RevenueBase Database · checked Sep 27, 2026
11Strong evidenceSydney, AustraliaHQ checked Sep 27, 202611-5024 contacts →

Strong evidence

“Daisee is an Australian AI software company that builds cutting edge AI applications for business.”

Source: RevenueBase Database · checked Sep 27, 2026
12Partial evidencePerth, AustraliaHQ checked Sep 27, 202611-5021 contacts →

Partial evidence

“Norwood Systems (ASX: NOR) builds real‑time AI voice and messaging infrastructure for large enterprises and telecom operators worldwide.”

Source: RevenueBase Database · checked Sep 27, 2026
13Strong evidenceSt Leonards, AustraliaHQ checked Sep 27, 202611-5018 contacts →

Strong evidence

“contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.”

Source: RevenueBase Database · checked Sep 27, 2026
14Indirect evidenceMelbourne, AustraliaHQ checked Sep 27, 202611-5018 contacts →

Indirect evidence

“Your teams already work in Microsoft Teams.”

Source: RevenueBase Database · checked Sep 27, 2026
15Partial evidenceBrisbane, AustraliaHQ checked Sep 27, 202611-5018 contacts →

Partial evidence

“Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach.”

Source: RevenueBase Database · checked Sep 27, 2026
16Partial evidenceSydney, AustraliaHQ checked Sep 27, 202611-5018 contacts →

Partial evidence

“Create an AI that knows about your company knowledge and can instantly answer any question.”

Source: RevenueBase Database · checked Sep 27, 2026
17Strong evidenceRobina, AustraliaHQ checked Sep 27, 202611-5016 contacts →

Strong evidence

“Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidenceBarangaroo, AustraliaHQ checked Sep 27, 202611-5015 contacts →

Partial evidence

“42 Interactive is an AI-First automation agency focused on optimizing business operations and performance.”

Source: RevenueBase Database · checked Sep 27, 2026
19Indirect evidenceAdelaide, AustraliaHQ checked Sep 27, 20261-1015 contacts →

Indirect evidence

“We’re an Australian company that helps businesses solve everyday problems using artificial intelligence.”

Source: RevenueBase Database · checked Sep 27, 2026
20Partial evidenceDarlinghurst, AustraliaHQ checked Sep 27, 202611-5014 contacts →

Partial evidence

“Contact Harald is an innovative technology company at the forefront of voice-based solutions in the automotive and healthcare sectors.”

Source: RevenueBase Database · checked Sep 27, 2026
21Partial evidenceSydney, AustraliaHQ checked Sep 27, 202611-5013 contacts →

Partial evidence

“AI call tracking and intelligence platform automatically helps you understand where your leads are coming from, who is calling you, what your conversations are about and connect…”

Source: RevenueBase Database · checked Sep 27, 2026
22Partial evidenceAdelaide, AustraliaHQ checked Sep 27, 202611-5013 contacts →

Partial evidence

“ExpertEase AI builds AI Digital Employees that handle real business tasks across voice, chat, workflows, CRM systems, and business operations.”

Source: RevenueBase Database · checked Sep 27, 2026
23Indirect evidenceMelbourne, AustraliaHQ checked Sep 27, 202611-5012 contacts →

Indirect evidence

“We are APJ's leading Amazon Connect delivery partner, helping businesses to implement and maintain market-leading CX technology that delivers seamless customer, agent, and…”

Source: RevenueBase Database · checked Sep 27, 2026
24Partial evidenceMelbourne, AustraliaHQ checked Sep 27, 2026501-1,00012 contacts →

Partial evidence

“In Time Tec Australia, a subsidiary of In Time Tec, delivers AI-driven and custom technology solutions that help modern businesses operate smarter, faster, and more efficiently.”

Source: RevenueBase Database · checked Sep 27, 2026
25Indirect evidenceSouth Yarra, AustraliaHQ checked Sep 27, 202611-5012 contacts →

Indirect evidence

“Welcome to the future of CX.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 366 AI powered contact center software companies based in Australia

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 909 reachable decision-makers.

Free signup · no credit card

View the full list →

AI powered contact center software companies based in Australia at a glance

As of Sep 27, 2026
15.6%Verified-email coverage
15.9Average contacts per company
1-10Median size (employees)
30.3%Largest-city concentration · Sydney
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
261
11-50
86
51-200
13
201-500
1
501-1,000
2
1,001-5,000
1
5,001-10,000
2

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 366 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI powered contact center software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “AI powered contact center software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI powered contact center software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among AI powered contact center software companies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 909 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI powered contact center software companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI powered contact center software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI powered contact center software companies are there based in Australia?

RevenueBase identified 366 AI powered contact center software companies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Influx, headquartered in Cremorne, tops this list with the largest team on record.

Which city has the most AI powered contact center software companies?

Sydney leads with 111 headquartered companies, followed by Melbourne (80) and Brisbane (26).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 909 verified decision-maker contacts tracked across these 366 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

Ready to reach these companies? Verified emails and direct dials for all 366 AI powered contact center software companies based in Australia. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.