Company lists · Data refreshed September 2026

Top 25 AI customer support software companies based in the United States

RevenueBase identified 672 company matches for AI customer support software companies associated with the United States as of September 2026 and tracks 43,273 professional contacts across them, including 14,866 with verified work emails. San Francisco is the largest hub.

This list covers company matches for AI customer support software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
672Companies
43,273Contacts tracked
14,866Verified emails
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The 25 largest AI customer support software companies based in the United States

Ranked by team size
Top 25 of 672 company matches for AI customer support software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchCampbell, CA, United StatesHQ recorded Sep 27, 202610001+8,461 contacts →

Exact match

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 20265,001-10,0006,628 contacts →

Exact match

“Move beyond deflection.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchMelville, NY, United StatesHQ recorded Sep 27, 20265,001-10,0003,852 contacts →

Exact match

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchScottsdale, AZ, United StatesHQ recorded Sep 27, 20261,001-5,0001,638 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchSan Ramon, CA, United StatesHQ recorded Sep 27, 20261,001-5,0001,473 contacts →

Exact match

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 20261,001-5,0001,444 contacts →

Exact match

“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 20261,001-5,0001,316 contacts →

Exact match

“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchLouisville, KY, United StatesHQ recorded Sep 27, 20265,001-10,0001,270 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchBoise, ID, United StatesHQ recorded Sep 27, 20261,001-5,0001,174 contacts →

Exact match

“The First AI-Native Contact Center.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchNew York, NY, United StatesHQ recorded Sep 27, 2026501-1,000804 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchSunnyvale, CA, United StatesHQ recorded Sep 27, 2026501-1,000759 contacts →

Exact match

“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 2026201-500561 contacts →

Exact match

“Sierra helps businesses build better, more human customer experiences with AI.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchPalo Alto, CA, United StatesHQ recorded Sep 27, 2026201-500448 contacts →

Exact match

“SaaS Labs is all about helping sales and support teams reach their full potential.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchRedwood City, CA, United StatesHQ recorded Sep 27, 2026201-500373 contacts →

Exact match

“Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 2026201-500321 contacts →

Exact match

“The leading provider of enterprise AI agents for customer service.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchWaltham, MA, United StatesHQ recorded Sep 27, 2026201-500320 contacts →

Exact match

“CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchNew York, NY, United StatesHQ recorded Sep 27, 2026201-500310 contacts →

Exact match

“ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 2026501-1,000294 contacts →

Exact match

“Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchNorthridge, CA, United StatesHQ recorded Sep 27, 202651-200275 contacts →

Exact match

“Broadvoice makes it easy for companies to connect with their customers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchNew York, NY, United StatesHQ recorded Sep 27, 2026201-500259 contacts →

Exact match

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchPalo Alto, United StatesHQ recorded Sep 27, 202651-200236 contacts →

Exact match

“Bik.ai is the first agentic AI CRM for eCommerce.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 202651-200234 contacts →

Exact match

“Gnani AI is the frontier Voice AI company the world runs on.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchSanta Clara, CA, United StatesHQ recorded Sep 27, 202651-200231 contacts →

Exact match

“Ushur, a leader in agentic CX automation for regulated industries, delivers purpose-built AI agents that automate complex customer journeys across the entire customer lifecycle.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchSan Jose, CA, United StatesHQ recorded Sep 27, 202651-200228 contacts →

Exact match

“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchUniversity City, MO, United StatesHQ recorded Sep 27, 202651-200222 contacts →

Exact match

“As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 672 AI customer support software companies based in the United States

See the full list, filter by size, metro and specialty, and access 14,866 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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AI customer support software companies based in the United States at a glance

As of Sep 27, 2026
34.4%Verified-email coverage
64.4Average contacts per company
1-10Median size (employees)
11.5%Largest-city concentration · San Francisco
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
368
11-50
198
51-200
65
201-500
21
501-1,000
6
1,001-5,000
9
5,001-10,000
4
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 672 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “AI customer support software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 14,866 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “AI customer support software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many AI customer support software companies are there based in the United States?

RevenueBase identified 672 company matches for AI customer support software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

24 7.ai tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most AI customer support software companies?

San Francisco leads with 77 company records, followed by New York (42) and Miami (25).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 14,866 professional contacts with verified work emails tracked across these 672 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.