Company lists · Data refreshed September 2026
Top 25 AI customer support companies based in Germany
RevenueBase identified 180 AI customer support companies headquartered in Germany as of September 2026 and tracks 2,764 professional contacts across them, including 929 with verified work emails. Berlin is the largest hub.
This list covers AI customer support companies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest AI customer support companies based in Germany
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 589 contacts → | ||||
Indirect evidence “In an age where agility and rapid responses are paramount, yoummday shines as a trailblazing tech company tackling outsourcing challenges head-on.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 2 | 432 contacts → | ||||
Strong evidence “Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 3 | 148 contacts → | ||||
Partial evidence “VIER rethinks customer dialogue and communication.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 4 | 120 contacts → | ||||
Indirect evidence “DSaF - Ihre Experten für digitalen Kundenservice.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 5 | 112 contacts → | ||||
Partial evidence “Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 6 | 83 contacts → | ||||
Partial evidence “charles is a Berlin-based Conversational AI & CRM and Meta Solution Partner.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 7 | 45 contacts → | ||||
Indirect evidence “Kundenkommunikation einfach gemacht.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 8 | 27 contacts → | ||||
Indirect evidence “knowhere is a Hamburg agency founded in 2015 and specializing in the implementation of intelligent chatbots.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 9 | 20 contacts → | ||||
Partial evidence “solvatio AG provides leading software solutions for customer service based on artificial intelligence.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 10 | 20 contacts → | ||||
Partial evidence “AI phone calls that convert” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 11 | 19 contacts → | ||||
Indirect evidence “atip GmbH is an information technology and services company based out of Daimlerstraße 32, Frankfurt, Hesse, Germany.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 12 | 19 contacts → | ||||
Indirect evidence “Tendos arbeitet eurem Team zu.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 13 | 17 contacts → | ||||
Strong evidence “enneo entwickelt das AI-Native Operating System für Customer Operations.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 14 | 17 contacts → | ||||
Partial evidence “Founded in 2019, HEON is a global team of elite engineers and AI experts helping businesses unlock scalable impact.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 15 | 16 contacts → | ||||
Strong evidence “Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 16 | 14 contacts → | ||||
Indirect evidence “Die KI-Agenten-Plattform für Kundenkontakte und Mitarbeitende von Bots4You: Unsere individuell anpassbaren KI-Helfer führen eigenständig Telefonate, bearbeiten E-Mails und…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 17 | 14 contacts → | ||||
Strong evidence “Welcome to KINOVA - Your Trusted Partner in AI-Powered Customer Service Solutions!” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 18 | 14 contacts → | ||||
Partial evidence “ainavio develops Artificial Intelligence for the Next Generation of Digitalization with our Serviced Data Cloud to enable businesses to provide their customers, partners and…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 19 | 14 contacts → | ||||
Indirect evidence “Welcome to the future, it's good i2x transforms conversations by augmenting communication.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 20 | 12 contacts → | ||||
Strong evidence “LoyJoy is the simplest enterprise platform for AI Agents that resolve customer inquiries end-to-end via chat and phone.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 21 | 11 contacts → | ||||
Partial evidence “Make messaging your #1 CRM channel to build lifelong customer relationships.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 22 | 10 contacts → | ||||
Indirect evidence “Mit KI im Kundenservice richtig durchstarten.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 23 | 10 contacts → | ||||
Partial evidence “Die cloudbasierte ThinkOwl AI-Plattform automatisiert Kundenkommunikation und Geschäftsprozesse dank moderner Künstlicher Intelligenz und Conversational Self-Service.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 24 | 9 contacts → | ||||
Partial evidence “Jam equips sales teams with voice-based AI agents that boost productivity, accelerate ramp-up times, and deliver targeted performance coaching, seamlessly integrated into your…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 25 | 9 contacts → | ||||
Partial evidence “Onsai revolutionizes hotel communication with AI-powered voice solutions: 🤖 Onsai Voice: Our AI phone bot automates over 60% of calls, answers questions, and handles reservations…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI customer support companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names AI customer support companies.
- Partial evidence
- Its own public description names part of AI customer support companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name AI customer support companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 180 AI customer support companies based in Germany
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AI customer support companies based in Germany at a glance
As of Sep 21, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 180 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI customer support companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Germany whose own description of what they do matches “AI customer support companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI customer support companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among AI customer support companies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 929 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
AI customer support companies by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI customer support companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many AI customer support companies are there based in Germany?
RevenueBase identified 180 AI customer support companies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Yoummday, headquartered in Munich, tops this list with the largest team on record.
Which city has the most AI customer support companies?
Berlin leads with 34 headquartered companies, followed by Hamburg (12) and Munich (11).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 929 verified decision-maker contacts tracked across these 180 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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