Company lists · Data refreshed September 2026

Top 25 AI customer service platforms based in India

Name: AI customer service platforms based in India
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 972 companies tracked

RevenueBase identified 972 AI customer service platforms headquartered in India as of September 2026 and tracks 16,738 professional contacts across them, including 2,255 with verified work emails. Bangalore is the largest hub.

This list covers AI customer service platforms headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

972Companies

16,738Contacts tracked

2,255Verified emails

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The 25 largest AI customer service platforms based in India

Ranked by team size

Top 25 of 972 AI customer service platforms based in India, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to AI customer service platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Exotel	Strong evidence	Bangalore, IndiaHQ checked Sep 14, 2026	1,001-5,000	691 contacts →
	Strong evidence “Exotel is your AI transformation partner for customer engagement and experience.” Source: RevenueBase Database · checked Sep 14, 2026
2	squadstack.ai	Partial evidence	Noida, IndiaHQ checked Sep 14, 2026	201-500	669 contacts →
	Partial evidence “At SquadStack.ai, we build Outcome-Driven Voice AI Agents for Sales.” Source: RevenueBase Database · checked Sep 14, 2026
3	Armsoftech Private Limited	Strong evidence	Chennai, IndiaHQ checked Sep 14, 2026	1,001-5,000	450 contacts →
	Strong evidence “Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…” Source: RevenueBase Database · checked Sep 14, 2026
4	Diya Systems	Strong evidence	Mangalore, IndiaHQ checked Sep 14, 2026	1,001-5,000	389 contacts →
	Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 14, 2026
5	Myoperator	Strong evidence	Noida, IndiaHQ checked Sep 14, 2026	201-500	340 contacts →
	Strong evidence “MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…” Source: RevenueBase Database · checked Sep 14, 2026
6	Helo.ai By Vivaconnect	Strong evidence	Mumbai, IndiaHQ checked Sep 14, 2026	201-500	309 contacts →
	Strong evidence “With 25 years of experience in enterprise communication, Helo.ai brings AI-first messaging that helps businesses engage customers faster, smarter, and more effectively.” Source: RevenueBase Database · checked Sep 14, 2026
7	Convin	Strong evidence	Bengaluru, IndiaHQ checked Sep 14, 2026	51-200	206 contacts →
	Strong evidence “Convin is an Omnichannel AI Agent Platform for customer conversations that turns B2C interactions into revenue.” Source: RevenueBase Database · checked Sep 14, 2026
8	rezo.ai	Strong evidence	Noida, IndiaHQ checked Sep 14, 2026	51-200	195 contacts →
	Strong evidence “Rezo.ai is an Unified Agentic AI platform for Enterprises that revolutionizes Customer Experience operations with AI-powered solutions and real-time support.” Source: RevenueBase Database · checked Sep 14, 2026
9	C-Zentrix	Partial evidence	Gurgaon, IndiaHQ checked Sep 14, 2026	51-200	192 contacts →
	Partial evidence “C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa.” Source: RevenueBase Database · checked Sep 14, 2026
10	Konnect Insights	Strong evidence	Mumbai, IndiaHQ checked Sep 14, 2026	51-200	157 contacts →
	Strong evidence “Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.” Source: RevenueBase Database · checked Sep 14, 2026
11	Teckinfo Solutions PVT LTD	Indirect evidence	New Delhi, IndiaHQ checked Sep 14, 2026	51-200	147 contacts →
	Indirect evidence “At Teckinfo, we are committed to pioneering advancements in communication technology.” Source: RevenueBase Database · checked Sep 14, 2026
12	Bitespeed	Partial evidence	Bangalore, IndiaHQ checked Sep 14, 2026	51-200	143 contacts →
	Partial evidence “BiteSpeed is an AI-native marketing, support, and chatbots suite for E-commerce brands globally helping them drive over 25% revenue from owned channels like WhatsApp, Email, SMS…” Source: RevenueBase Database · checked Sep 14, 2026
13	Elision Technologies Pvt. LTD	Partial evidence	Ahmedabad, IndiaHQ checked Sep 14, 2026	51-200	131 contacts →
	Partial evidence “Elision Technologies is a global leader in AI-driven contact center and enterprise communication solutions, trusted by Tier-1 brands in 50+ countries and 20+ industries.” Source: RevenueBase Database · checked Sep 14, 2026
14	Chat360	Strong evidence	Pune, IndiaHQ checked Sep 14, 2026	51-200	126 contacts →
	Strong evidence “Chat360 is an omnichannel customer engagement platform powered by Agentic AI, helping enterprises deliver connected, personalized, and scalable customer interactions across every…” Source: RevenueBase Database · checked Sep 14, 2026
15	Alphadroid	Indirect evidence	Noida, IndiaHQ checked Sep 14, 2026	51-200	126 contacts →
	Indirect evidence “Reimagine how your business operates with Alphadroid.” Source: RevenueBase Database · checked Sep 14, 2026
16	kevit.io	Strong evidence	Rajkot, IndiaHQ checked Sep 14, 2026	51-200	120 contacts →
	Strong evidence “Kevit.io is a leading Customer Experience automation platform, made to acquire and win customers through conversations.” Source: RevenueBase Database · checked Sep 14, 2026
17	Oriserve	Strong evidence	Noida, IndiaHQ checked Sep 14, 2026	51-200	117 contacts →
	Strong evidence “Ori is a Generative AI platform that harnesses Gen-AI for smarter, more impactful communication.” Source: RevenueBase Database · checked Sep 14, 2026
18	Troika Tech	Strong evidence	Virar, IndiaHQ checked Sep 14, 2026	201-500	114 contacts →
	Strong evidence “AI Agent Company in India \| AI Voice Agent \| AI Calling Agent \| AI Personal Assistant \| Conversational AI for Marketing Sales & Customer Service Troika Tech Services…” Source: RevenueBase Database · checked Sep 14, 2026
19	Voltuswave	Strong evidence	Hyderabad, IndiaHQ checked Sep 14, 2026	51-200	111 contacts →
	Strong evidence “VoltusWave is the AI Agent Workforce Platform for the intelligent enterprise.” Source: RevenueBase Database · checked Sep 14, 2026
20	verloop.io	Strong evidence	Bangalore, IndiaHQ checked Sep 14, 2026	51-200	108 contacts →
	Strong evidence “Verloop.io is the world's leading customer support automation platform.” Source: RevenueBase Database · checked Sep 14, 2026
21	Brainguru Technologies	Partial evidence	Noida, IndiaHQ checked Sep 14, 2026	51-200	95 contacts →
	Partial evidence “Brainguru Technologies is a global AI and CRM consulting company headquartered in Noida, India, serving startups, real estate developers, and SMEs across the world.” Source: RevenueBase Database · checked Sep 14, 2026
22	SAN Softwares PVT LTD	Partial evidence	Gurugram, IndiaHQ checked Sep 14, 2026	51-200	81 contacts →
	Partial evidence “SAN Softwares is an AI-driven Telecommunication Software partner for intelligent communication and client engagement.” Source: RevenueBase Database · checked Sep 14, 2026
23	Cloudpoint Technologies Pvt. LTD	Partial evidence	Mumbai, IndiaHQ checked Sep 14, 2026	201-500	78 contacts →
	Partial evidence “Cloudpoint, a GDPR, ISO9001, and ISO27001 compliant organisation with its in-house developed AI-enabled applications offers Voice and Text analytics, Social CRM, Sentiment, and…” Source: RevenueBase Database · checked Sep 14, 2026
24	Fonada	Strong evidence	Noida, IndiaHQ checked Sep 14, 2026	51-200	76 contacts →
	Strong evidence “Fonada Group \| Omnichannel AI Platform + Indic Voice AI Infrastructure At Fonada (Shivtel Communications Pvt.” Source: RevenueBase Database · checked Sep 14, 2026
25	BMV System Integration PVT LTD	Indirect evidence	Ahmadabad, IndiaHQ checked Sep 14, 2026	51-200	76 contacts →
	Indirect evidence “We build intelligent software and automation systems that help modern businesses run faster, smarter, and more efficiently with less manual work.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI customer service platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names AI customer service platforms.
Partial evidence: Its own public description names part of AI customer service platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name AI customer service platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 972 AI customer service platforms based in India

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AI customer service platforms based in India at a glance

As of Sep 14, 2026

13.5%Verified-email coverage

17.2Average contacts per company

1-10Median size (employees)

8.7%Largest-city concentration · Bangalore

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

568

11-50

296

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 972 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI customer service platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in India whose own description of what they do matches “AI customer service platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI customer service platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among AI customer service platforms, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 2,255 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI customer service platforms by metro

AI customer service platforms in Bangalore85
AI customer service platforms in Bengaluru77
AI customer service platforms in Hyderabad65
AI customer service platforms in Pune60
AI customer service platforms in Noida57
AI customer service platforms in Mumbai47
AI customer service platforms in Ahmedabad43
AI customer service platforms in New Delhi43
AI customer service platforms in Chennai37
AI customer service platforms in Gurugram33
AI customer service platforms in Delhi29

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI customer service platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI customer service platforms are there based in India?

RevenueBase identified 972 AI customer service platforms headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Exotel, headquartered in Bangalore, tops this list with the largest team on record.

Which city has the most AI customer service platforms?

Bangalore leads with 85 headquartered companies, followed by Bengaluru (77) and Hyderabad (65).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,255 verified decision-maker contacts tracked across these 972 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.