Company lists · Data refreshed September 2026

Top 25 AI customer service automation platforms based in Australia

Name: AI customer service automation platforms based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 313 companies tracked

RevenueBase identified 313 AI customer service automation platforms headquartered in Australia as of September 2026 and tracks 2,560 professional contacts across them, including 713 with verified work emails. Sydney is the largest hub.

This list covers AI customer service automation platforms headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

313Companies

2,560Contacts tracked

713Verified emails

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The 25 largest AI customer service automation platforms based in Australia

Ranked by team size

Top 25 of 313 AI customer service automation platforms based in Australia, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to AI customer service automation platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Influx	Indirect evidence	Cremorne, AustraliaHQ checked Sep 27, 2026	501-1,000	891 contacts →
	Indirect evidence “Influx delivers brand-first service experiences from startup to scale.” Source: RevenueBase Database · checked Sep 27, 2026
2	Relevance AI	Partial evidence	Surry Hills, AustraliaHQ checked Sep 27, 2026	51-200	128 contacts →
	Partial evidence “Relevance AI is the home of the AI workforce: where anyone can build and recruit teams of AI agents to complete tasks on autopilot.” Source: RevenueBase Database · checked Sep 27, 2026
3	Xamplify	Strong evidence	Barton, AustraliaHQ checked Sep 27, 2026	51-200	117 contacts →
	Strong evidence “xAmplify is Australia's leading Integrator of AI and Automation services.” Source: RevenueBase Database · checked Sep 27, 2026
4	Ipscape	Strong evidence	North Sydney, AustraliaHQ checked Sep 27, 2026	51-200	50 contacts →
	Strong evidence “IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…” Source: RevenueBase Database · checked Sep 27, 2026
5	CDM Direct	Partial evidence	Melbourne, AustraliaHQ checked Sep 27, 2026	201-500	36 contacts →
	Partial evidence “CDM Direct helps Australian businesses grow by transforming every customer interaction into measurable value.” Source: RevenueBase Database · checked Sep 27, 2026
6	Aitech	Partial evidence	Preston, AustraliaHQ checked Sep 27, 2026	11-50	34 contacts →
	Partial evidence “AiTech is a cutting-edge artificial intelligence company that is dedicated to solving complex business problems and driving progress through innovative AI technologies.” Source: RevenueBase Database · checked Sep 27, 2026
7	Pendula	Partial evidence	Surry Hills, AustraliaHQ checked Sep 27, 2026	11-50	32 contacts →
	Partial evidence “Customer attention is scarce, and Marketing and CX leaders are facing increasing pressure to continue driving growth with less time and tighter resources.” Source: RevenueBase Database · checked Sep 27, 2026
8	Cloudwave	Strong evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	31 contacts →
	Strong evidence “NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.” Source: RevenueBase Database · checked Sep 27, 2026
9	CORAL	Indirect evidence	Sydney, AustraliaHQ checked Sep 27, 2026	51-200	29 contacts →
	Indirect evidence “Enterprise contact centers run on dozens of disconnected systems.” Source: RevenueBase Database · checked Sep 27, 2026
10	Daisee	Partial evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	24 contacts →
	Partial evidence “Daisee is an Australian AI software company that builds cutting edge AI applications for business.” Source: RevenueBase Database · checked Sep 27, 2026
11	Synergy Enterprise Solutions	Strong evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	19 contacts →
	Strong evidence “Synergy Enterprise Solutions (SES) is a leader in AI-powered service transformation, helping organisations across Australia and New Zealand elevate customer and employee…” Source: RevenueBase Database · checked Sep 27, 2026
12	fullstop.ai	Strong evidence	Brisbane, AustraliaHQ checked Sep 27, 2026	11-50	18 contacts →
	Strong evidence “Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach.” Source: RevenueBase Database · checked Sep 27, 2026
13	Eesel AI	Partial evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	18 contacts →
	Partial evidence “Create an AI that knows about your company knowledge and can instantly answer any question.” Source: RevenueBase Database · checked Sep 27, 2026
14	cytrack.io	Strong evidence	Robina, AustraliaHQ checked Sep 27, 2026	11-50	16 contacts →
	Strong evidence “Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…” Source: RevenueBase Database · checked Sep 27, 2026
15	42 Interactive	Strong evidence	Barangaroo, AustraliaHQ checked Sep 27, 2026	11-50	15 contacts →
	Strong evidence “42 Interactive is an AI-First automation agency focused on optimizing business operations and performance.” Source: RevenueBase Database · checked Sep 27, 2026
16	Clevertar	Indirect evidence	Adelaide, AustraliaHQ checked Sep 27, 2026	1-10	15 contacts →
	Indirect evidence “We’re an Australian company that helps businesses solve everyday problems using artificial intelligence.” Source: RevenueBase Database · checked Sep 27, 2026
17	Contact Harald	Indirect evidence	Darlinghurst, AustraliaHQ checked Sep 27, 2026	11-50	14 contacts →
	Indirect evidence “Contact Harald is an innovative technology company at the forefront of voice-based solutions in the automotive and healthcare sectors.” Source: RevenueBase Database · checked Sep 27, 2026
18	Grow AI	Partial evidence	Gold Coast, AustraliaHQ checked Sep 27, 2026	11-50	14 contacts →
	Partial evidence “GROW AI is a groundbreaking AI chatbot agency that empowers e-commerce and info-product businesses to dramatically boost revenue and engagement on Facebook, Instagram, and…” Source: RevenueBase Database · checked Sep 27, 2026
19	Nuamedia	Strong evidence	Manly, AustraliaHQ checked Sep 27, 2026	11-50	13 contacts →
	Strong evidence “Nuamedia is an Australian technology company building Camlin Connect, an AI-assisted communications platform for designing, running, and improving modern customer-service…” Source: RevenueBase Database · checked Sep 27, 2026
20	Experteaseai	Partial evidence	Adelaide, AustraliaHQ checked Sep 27, 2026	11-50	13 contacts →
	Partial evidence “ExpertEase AI builds AI Digital Employees that handle real business tasks across voice, chat, workflows, CRM systems, and business operations.” Source: RevenueBase Database · checked Sep 27, 2026
21	Trillet AI	Partial evidence	Cremorne, AustraliaHQ checked Sep 27, 2026	11-50	13 contacts →
	Partial evidence “Featured in a Google Cloud customer case study, Trillet has resolved 85% of complex enterprise calls while reducing infrastructure costs by 80% and keeping errors under 1%.” Source: RevenueBase Database · checked Sep 27, 2026
22	axify.ai	Partial evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	10 contacts →
	Partial evidence “Axify is where hospitality meets AI.” Source: RevenueBase Database · checked Sep 27, 2026
23	Gapcloud	Partial evidence	Brookvale, AustraliaHQ checked Sep 27, 2026	11-50	10 contacts →
	Partial evidence “Gapcloud is shaped by 16+ years of solving complex, real-time challenges in customer engagement.” Source: RevenueBase Database · checked Sep 27, 2026
24	Trusst AI	Strong evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	9 contacts →
	Strong evidence “At Trusst AI, we’re inspired by a bold vision - where every conversation is understood, and every customer is valued.” Source: RevenueBase Database · checked Sep 27, 2026
25	Pumpcx	Strong evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	9 contacts →
	Strong evidence “PumpCX is the trusted control layer for CX and Agentic AI, providing enterprise leaders with verifiable evidence that autonomous customer interactions are continuously tested…” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI customer service automation platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names AI customer service automation platforms.
Partial evidence: Its own public description names part of AI customer service automation platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name AI customer service automation platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 313 AI customer service automation platforms based in Australia

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AI customer service automation platforms based in Australia at a glance

As of Sep 27, 2026

27.9%Verified-email coverage

8.2Average contacts per company

1-10Median size (employees)

29.1%Largest-city concentration · Sydney

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

237

11-50

51-200

201-500

501-1,000

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 313 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI customer service automation platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “AI customer service automation platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI customer service automation platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among AI customer service automation platforms, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 713 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI customer service automation platforms by metro

AI customer service automation platforms in Sydney91
AI customer service automation platforms in Melbourne65

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI customer service automation platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI customer service automation platforms are there based in Australia?

RevenueBase identified 313 AI customer service automation platforms headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Influx, headquartered in Cremorne, tops this list with the largest team on record.

Which city has the most AI customer service automation platforms?

Sydney leads with 91 headquartered companies, followed by Melbourne (65) and Brisbane (22).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 713 verified decision-maker contacts tracked across these 313 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.