Company lists · Data refreshed October 2026

Top 25 AI customer journey software companies based in the United States

RevenueBase identified 247 company matches for AI customer journey software companies associated with the United States as of October 2026 and tracks 27,421 professional contacts across them, including 12,661 with verified work emails. San Francisco is the largest hub.

This list covers company matches for AI customer journey software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 20, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 20, 2026 How this list was built
247Companies
27,421Contacts tracked
12,661Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest AI customer journey software companies based in the United States

Ranked by team size
Top 25 of 247 company matches for AI customer journey software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 20, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMenlo Park, CA, United StatesHQ recorded Oct 20, 20265,001-10,0007,739 contacts →

Exact match

“Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
2Exact matchNew York, NY, United StatesHQ recorded Oct 20, 20261,001-5,0002,252 contacts →

Exact match

“Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
3Exact matchManchester, NH, United StatesHQ recorded Oct 20, 20261,001-5,0001,762 contacts →

Exact match

“Sitecore creates digital experiences so powerful they connect the world.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
4Exact matchScottsdale, AZ, United StatesHQ recorded Oct 20, 20261,001-5,0001,602 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
5Exact matchLouisville, KY, United StatesHQ recorded Oct 20, 20265,001-10,0001,537 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
6Exact matchSan Francisco, CA, United StatesHQ recorded Oct 20, 20261,001-5,0001,354 contacts →

Exact match

“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
7Exact matchSan Francisco, CA, United StatesHQ recorded Oct 20, 2026501-1,000938 contacts →

Exact match

“MoEngage is an agentic customer engagement platform for the customer-obsessed marketers and product owners.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
8Exact matchSan Francisco, CA, United StatesHQ recorded Oct 20, 2026201-500938 contacts →

Exact match

“Sierra helps businesses build better, more human customer experiences with AI.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
9Exact matchSan Francisco, CA, United StatesHQ recorded Oct 20, 2026501-1,000813 contacts →

Exact match

“Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
10Exact matchSan Francisco, CA, United StatesHQ recorded Oct 20, 2026501-1,000525 contacts →

Exact match

“ON24, a Cvent company, is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
11Exact matchSalt Lake City, UT, United StatesHQ recorded Oct 20, 20261,001-5,000426 contacts →

Exact match

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
12Exact matchFoster City, CA, United StatesHQ recorded Oct 20, 2026201-500411 contacts →

Exact match

“Conviva transforms every digital interaction, across apps, websites, and AI agents, into outcome-based intelligence that reveals how experiences truly perform and drive results.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
13Exact matchWest Hollywood, CA, United StatesHQ recorded Oct 20, 2026201-500372 contacts →

Exact match

“Invoca is the revenue execution and platform leader that helps marketing, commerce, and contact center teams turn every conversation into revenue.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
14Exact matchAtlanta, GA, United StatesHQ recorded Oct 20, 2026201-500342 contacts →

Exact match

“CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
15Exact matchWaltham, MA, United StatesHQ recorded Oct 20, 2026201-500332 contacts →

Exact match

“CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
16Exact matchSan Francisco, CA, United StatesHQ recorded Oct 20, 2026201-500311 contacts →

Exact match

“Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
17Exact matchSanta Clara, CA, United StatesHQ recorded Oct 20, 202651-200210 contacts →

Exact match

“Ushur, a leader in agentic CX automation for regulated industries, delivers purpose-built AI agents that automate complex customer journeys across the entire customer lifecycle.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
18Exact matchSan Francisco, CA, United StatesHQ recorded Oct 20, 2026201-500202 contacts →

Exact match

“For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
19Exact matchNew York, NY, United StatesHQ recorded Oct 20, 202651-200125 contacts →

Exact match

“Lightico is an AI-powered journey orchestration platform that sits above the enterprise tech stack, enabling organisations to digitise and automate customer journeys across the…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
20Exact matchLehi, UT, United StatesHQ recorded Oct 20, 202651-200116 contacts →

Exact match

“MyAdvice offers an AI-powered growth system that reduces cost and effort while driving revenue and producing valuable insights.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
21Exact matchSan Francisco, CA, United StatesHQ recorded Oct 20, 202651-200112 contacts →

Exact match

“Every day, talented people walk into work and feel like they're living in Office Space.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
22Exact matchLos Angeles, CA, United StatesHQ recorded Oct 20, 202651-200112 contacts →

Exact match

“Powerfront is a leading provider of customer engagement technology and solutions.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
23Exact matchColumbus, OH, United StatesHQ recorded Oct 20, 202651-200106 contacts →

Exact match

“We build AI-driven software for the future of consumer engagement.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
24Exact matchPalo Alto, CA, United StatesHQ recorded Oct 20, 202611-50104 contacts →

Exact match

“Auxia is an Agentic Marketing Platform that combines advanced infrastructure with AI agents to seamlessly orchestrate hyper-personalized customer journeys.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
25Exact matchTiburon, CA, United StatesHQ recorded Oct 20, 202651-200103 contacts →

Exact match

“OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase

Showing 25 of 247 AI customer journey software companies based in the United States

See the full list, filter by size, metro and specialty, and access 12,661 tracked professional contacts with verified work emails. Direct dials are available where recorded.

Free signup · no credit card

View the full list →

AI customer journey software companies based in the United States at a glance

As of Oct 20, 2026
46.2%Verified-email coverage
111.0Average contacts per company
11-50Median size (employees)
12.1%Largest-city concentration · San Francisco
Oct 20, 2026Page data refreshed

Companies by employee count

1-10
107
11-50
81
51-200
35
201-500
12
501-1,000
3
1,001-5,000
6
5,001-10,000
3

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 247 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “AI customer journey software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 12,661 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 20, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

AI customer journey software companies by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “AI customer journey software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many AI customer journey software companies are there based in the United States?

RevenueBase identified 247 company matches for AI customer journey software companies associated with the United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Genesys tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most AI customer journey software companies?

San Francisco leads with 30 company records, followed by New York (22) and Boston (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 12,661 professional contacts with verified work emails tracked across these 247 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 20, 2026.

Ready to reach these companies? Verified emails and direct dials for all 247 AI customer journey software companies based in the United States. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.