Company lists · Data refreshed September 2026
Top 25 AI contact center companies based in San Francisco, United States
RevenueBase identified 162 AI contact center companies headquartered in San Francisco, United States as of September 2026 and tracks 16,540 professional contacts across them, including 7,429 with verified work emails. Across the United States, San Francisco is the largest hub for this category.
This list covers AI contact center companies headquartered in San Francisco, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest AI contact center companies based in San Francisco, United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 6,628 contacts → | ||||
Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 1,444 contacts → | ||||
Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 1,316 contacts → | ||||
Indirect evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 1,050 contacts → | ||||
Partial evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 906 contacts → | ||||
Partial evidence “Crescendo is the AI-Native Customer Experience Platform.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 771 contacts → | ||||
Partial evidence “Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 561 contacts → | ||||
Partial evidence “Sierra helps businesses build better, more human customer experiences with AI.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 321 contacts → | ||||
Partial evidence “The leading provider of enterprise AI agents for customer service.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 294 contacts → | ||||
Partial evidence “Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 286 contacts → | ||||
Strong evidence “UJET is the Experience Center: a cloud-native platform that replaces the fragmented contact center stack.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 234 contacts → | ||||
Partial evidence “Gnani AI is the frontier Voice AI company the world runs on.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 221 contacts → | ||||
Indirect evidence “Directly is a pioneer in customer service for many of the world’s leading brands.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 218 contacts → | ||||
Partial evidence “For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 187 contacts → | ||||
Strong evidence “LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 182 contacts → | ||||
Strong evidence “AI that contact centers love” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 141 contacts → | ||||
Partial evidence “Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 137 contacts → | ||||
Partial evidence “Rasa is an enterprise platform for building and operating AI agents across chat and voice channels.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 111 contacts → | ||||
Partial evidence “Launched in 2018, Forethought offers the world’s most advanced AI agents for CX-enterprise-ready and built for every customer moment.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 111 contacts → | ||||
Indirect evidence “Voice is the human interface for business.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 82 contacts → | ||||
Partial evidence “The leading enterprise platform to build AI Agents for Customer Service - used by businesses from scaling startups to the Fortune 500.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 77 contacts → | ||||
Partial evidence “At BotsCrew, we revolutionize the way companies engage with their customers and empower their employees through innovative generative AI agents and voice assistants.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 67 contacts → | ||||
Partial evidence “LinkLive (formerly Revation Systems) is a modern, agentic AI-enabled customer experience platform trusted by the world’s most highly regulated industries, including financial…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 57 contacts → | ||||
Partial evidence “Serval is a unified help desk, access management, and automation platform with a built-in AI agent workforce.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 51 contacts → | ||||
Partial evidence “Newo Inc, a company based in Silicon Valley, California, is the creator of the Newo.ai Human-like AI Employee Builder.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 49 contacts → | ||||
Partial evidence “Clerk Chat is a conversational messaging platform which amplifies human agents with AI agents.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI contact center companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names AI contact center companies.
- Partial evidence
- Its own public description names part of AI contact center companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name AI contact center companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 162 AI contact center companies based in San Francisco, United States
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AI contact center companies based in San Francisco, United States at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured across the whole United States list rather than for San Francisco, so it is reported there. Company counts and contact totals on this page are exact for San Francisco, over 162 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI contact center companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in San Francisco, United States whose own description of what they do matches “AI contact center companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI contact center companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among AI contact center companies, and records with no verified work email. Companies headquartered outside San Francisco are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 7,429 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
AI contact center companies by metro in the United States
- AI contact center companies in New York116
- AI contact center companies in Miami74
- AI contact center companies in Austin66
- AI contact center companies in Dover45
- AI contact center companies in Los Angeles45
- AI contact center companies in Atlanta36
- AI contact center companies in Chicago31
- AI contact center companies in Dallas28
- AI contact center companies in Wilmington28
- AI contact center companies in Boston27
- AI contact center companies in San Diego27
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI contact center companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many AI contact center companies are there based in San Francisco, United States?
RevenueBase identified 162 AI contact center companies headquartered in San Francisco, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Zendesk, headquartered in San Francisco, tops this list with the largest team on record.
Which city in the United States has the most AI contact center companies?
San Francisco leads the United States with 162 headquartered companies, followed by New York (116) and Miami (74).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 7,429 verified decision-maker contacts tracked across these 162 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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