Company lists · Data refreshed September 2026

Top 25 Agent support service companies based in Canada

RevenueBase identified 160 agent support service companies headquartered in Canada as of September 2026 and tracks 7,467 professional contacts across them, including 686 with verified work emails. Toronto is the largest hub.

This list covers agent support service companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
160Companies
7,467Contacts tracked
686Verified emails
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The 25 largest agent support service companies based in Canada

Ranked by team size
Top 25 of 160 agent support service companies based in Canada, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to agent support service companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceMontréal, CanadaHQ checked Sep 19, 2026501-1,000589 contacts →

Indirect evidence

“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.”

Source: RevenueBase Database · checked Sep 19, 2026
2Indirect evidenceHalifax, NS, CanadaHQ checked Sep 19, 2026501-1,000367 contacts →

Indirect evidence

“Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…”

Source: RevenueBase Database · checked Sep 19, 2026
3Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 2026501-1,000306 contacts →

Indirect evidence

“Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities…”

Source: RevenueBase Database · checked Sep 19, 2026
4Indirect evidenceMontréal, QC, CanadaHQ checked Sep 19, 2026201-500246 contacts →

Indirect evidence

“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.”

Source: RevenueBase Database · checked Sep 19, 2026
5Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 2026501-1,000207 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 19, 2026
6Indirect evidenceMississauga, ON, CanadaHQ checked Sep 19, 2026201-500194 contacts →

Indirect evidence

“NCRI, founded in Canada in 2008, is a premier provider of comprehensive business process outsourcing services.”

Source: RevenueBase Database · checked Sep 19, 2026
7Indirect evidenceSydney, NS, CanadaHQ checked Sep 19, 20261,001-5,000184 contacts →

Indirect evidence

“At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).”

Source: RevenueBase Database · checked Sep 19, 2026
8Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 2026201-500151 contacts →

Indirect evidence

“We help our customer's clients access services that would otherwise be too complex or overwhelming for them.”

Source: RevenueBase Database · checked Sep 19, 2026
9Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 202651-200149 contacts →

Indirect evidence

“At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.”

Source: RevenueBase Database · checked Sep 19, 2026
10Partial evidenceSaint John, NB, CanadaHQ checked Sep 19, 2026201-500137 contacts →

Partial evidence

“Operating for 20+ years, Innovatia Technical Services Inc.(ITSI) is a technology outsourcing support partner, assisting clients with workflow & knowledge processes and technical…”

Source: RevenueBase Database · checked Sep 19, 2026
11Indirect evidenceVancouver, BC, CanadaHQ checked Sep 19, 202651-20064 contacts →

Indirect evidence

“Park West Professional Services is a company based out of 100 Park Royal S, W, Vancouver, British Columbia, Canada.”

Source: RevenueBase Database · checked Sep 19, 2026
12Indirect evidenceCalgary, AB, CanadaHQ checked Sep 19, 2026201-50058 contacts →

Indirect evidence

“Line One.”

Source: RevenueBase Database · checked Sep 19, 2026
13Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 2026501-1,00050 contacts →

Partial evidence

“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.”

Source: RevenueBase Database · checked Sep 19, 2026
14Indirect evidenceLaval, QC, CanadaHQ checked Sep 19, 202651-20047 contacts →

Indirect evidence

“Depuis 1998, Groupe Marketing International accompagne les entreprises à accélérer leur croissance, grâce à un ensemble de services d’impartition complet tels que le…”

Source: RevenueBase Database · checked Sep 19, 2026
15Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 202651-20046 contacts →

Indirect evidence

“Customer experience of things is what we’re all about.”

Source: RevenueBase Database · checked Sep 19, 2026
16Indirect evidenceMontreal, QC, CanadaHQ checked Sep 19, 202651-20041 contacts →

Indirect evidence

“i24 Call Management Solutions est une entreprise canadienne spécialisée en gestion d’appels et en services à la clientèle pour des clients partout au Canada.”

Source: RevenueBase Database · checked Sep 19, 2026
17Indirect evidenceLaval, QC, CanadaHQ checked Sep 19, 202651-20038 contacts →

Indirect evidence

“Group Elite Communications Inc.”

Source: RevenueBase Database · checked Sep 19, 2026
18Indirect evidenceOttawa, ON, CanadaHQ checked Sep 19, 202611-5035 contacts →

Indirect evidence

“Welcome to On Call Centre.”

Source: RevenueBase Database · checked Sep 19, 2026
19Indirect evidenceBrantford, ON, CanadaHQ checked Sep 19, 202651-20028 contacts →

Indirect evidence

“Welcome to Extend Communications Inc.”

Source: RevenueBase Database · checked Sep 19, 2026
20Indirect evidence200, CanadaHQ checked Sep 19, 20261,001-5,00028 contacts →

Indirect evidence

“Spécialiste de la Relation clients.”

Source: RevenueBase Database · checked Sep 19, 2026
21Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 2026201-50026 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 19, 2026
22Indirect evidenceStratford, ON, CanadaHQ checked Sep 19, 202651-20025 contacts →

Indirect evidence

“UPLevel is a medium-sized business with multiple contact centres providing customer care, financial care, and business process outsourcing solutions in North America and beyond.”

Source: RevenueBase Database · checked Sep 19, 2026
23Indirect evidenceSherbrooke, QC, CanadaHQ checked Sep 19, 202651-20024 contacts →

Indirect evidence

“At Fino, we make sure your customers are happy by understanding their needs and delivering high-quality customer service.”

Source: RevenueBase Database · checked Sep 19, 2026
24Indirect evidenceWinnipeg, CanadaHQ checked Sep 19, 202651-20023 contacts →

Indirect evidence

“eCom Customer Care is a growing customer contact center staying true to it's Mom and Pop roots.”

Source: RevenueBase Database · checked Sep 19, 2026
25Indirect evidenceBoucherville, QC, CanadaHQ checked Sep 19, 202651-20022 contacts →

Indirect evidence

“Telmatik provides various call management and outsourcing services to businesses from different industries, including agriculture, energy, health, real estate, services and IT.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 160 agent support service companies based in Canada

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Agent support service companies based in Canada at a glance

As of Sep 19, 2026
9.2%Verified-email coverage
46.7Average contacts per company
51-200Median size (employees)
16.9%Largest-city concentration · Toronto
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
33
11-50
41
51-200
50
201-500
11
501-1,000
13
1,001-5,000
8
5,001-10,000
2
10001+
1

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 160 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among agent support service companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “agent support service companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names agent support service companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among agent support service companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 686 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Agent support service companies by metro

  • Agent support service companies in Toronto27

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names agent support service companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many agent support service companies are there based in Canada?

RevenueBase identified 160 agent support service companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Gexel Telecom, headquartered in Montreal, tops this list with the largest team on record.

Which city has the most agent support service companies?

Toronto leads with 27 headquartered companies, followed by Montreal (18) and Calgary (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 686 verified decision-maker contacts tracked across these 160 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.