Company lists · Data refreshed September 2026

Top 25 Agent performance management software companies based in the United States

RevenueBase identified 296 company matches for agent performance management software companies associated with the United States as of September 2026 and tracks 24,164 professional contacts across them, including 5,461 with verified work emails. New York is the largest hub.

This list covers company matches for agent performance management software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
296Companies
24,164Contacts tracked
5,461Verified emails
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The 25 largest agent performance management software companies based in the United States

Ranked by team size
Top 25 of 296 company matches for agent performance management software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Mateo, CA, United StatesHQ recorded Sep 27, 20261,001-5,0007,034 contacts →

Exact match

“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchNorcross, GA, United StatesHQ recorded Sep 27, 202610001+4,785 contacts →

Exact match

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchPalo Alto, CA, United StatesHQ recorded Sep 27, 20261,001-5,0001,343 contacts →

Exact match

“Birdeye is the #1 Agentic Marketing Platform for Multi-location Brands, purpose-built for multi-location brands.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchLouisville, KY, United StatesHQ recorded Sep 27, 20265,001-10,0001,270 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchBoulder, CO, United StatesHQ recorded Sep 27, 20261,001-5,000878 contacts →

Exact match

“Decades of expertise distilled into innovative workforce tools.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchMilwaukee, WI, United StatesHQ recorded Sep 27, 2026201-500296 contacts →

Exact match

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchMountain View, CA, United StatesHQ recorded Sep 27, 202651-200186 contacts →

Exact match

“Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchNew York, NY, United StatesHQ recorded Sep 27, 202651-200182 contacts →

Exact match

“Shelf is an agentic operating system that enables organizations to design, optimize, and orchestrate AI agents that transform customer experience and business operations at…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchChantilly, VA, United StatesHQ recorded Sep 27, 202651-200171 contacts →

Exact match

“SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchOdessa, FL, United StatesHQ recorded Sep 27, 202651-200169 contacts →

Exact match

“Funnel provides a win for three vital groups: operators looking to reduce costs and improve efficiencies; stretched-thin onsite teams who demand a better long-term career; and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchFort Myers, FL, United StatesHQ recorded Sep 27, 2026201-500161 contacts →

Exact match

“J.Lodge first opened its doors in and has become the recognized leader in the science of contact center monitoring and analysis.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchLong Island, FL, United StatesHQ recorded Sep 27, 202651-200155 contacts →

Exact match

“BPA Quality is a woman owned business that provides contact centers with the insights to engineer great customer experiences every time through our expertise in quality…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchNew York, NY, United StatesHQ recorded Sep 27, 202651-200133 contacts →

Exact match

“Search Atlas is the world's top agentic performance marketing platform.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchAtlanta, GA, United StatesHQ recorded Sep 27, 2026501-1,000132 contacts →

Exact match

“On May 10, 2021 Aspect Software and Noble Systems merged to form Alvaria.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchAtlanta, GA, United StatesHQ recorded Sep 27, 20265,001-10,000120 contacts →

Exact match

“NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchBannockburn, IL, United StatesHQ recorded Sep 27, 202651-200117 contacts →

Exact match

“ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchNew York, NY, United StatesHQ recorded Sep 27, 202651-200115 contacts →

Exact match

“Salesken gives you incredible insights into the last mile of customer-salesperson interactions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 202651-200111 contacts →

Exact match

“Launched in 2018, Forethought offers the world’s most advanced AI agents for CX-enterprise-ready and built for every customer moment.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchAtlanta, GA, United StatesHQ recorded Sep 27, 2026201-500111 contacts →

Exact match

“Tealeaf by Acoustic provides customer experience insights that enable teams to quickly identify, recreate, diagnose, prioritize, and fix customer experience friction in real-time.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchRichardson, TX, United StatesHQ recorded Sep 27, 202651-200108 contacts →

Exact match

“InsuredMine is the AI-powered CRM and System of Action built for independent insurance agencies.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchCanby, OR, United StatesHQ recorded Sep 27, 202651-200105 contacts →

Exact match

“Since 1995, HawkSoft is a leader in management systems for agencies that want effective workflows, refreshing experiences for staff and policyholders, and tools to build…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchNewton, MA, United StatesHQ recorded Sep 27, 202651-20087 contacts →

Exact match

“Manifold is the Enterprise Agent Platform for life sciences, accelerating life-changing medicines to patients.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchBoston, MA, United StatesHQ recorded Sep 27, 2026201-50084 contacts →

Exact match

“Cogito combines Emotion and Conversation AI into an innovative platform that provides real-time coaching and guidance to contact center agents, gives supervisors visibility into…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchLas Vegas, NV, United StatesHQ recorded Sep 27, 202651-20081 contacts →

Exact match

“Bravo Store Systems is all-in-one point of sale software built for the stores a generic retail system was never made for: pawn shops, firearm dealers (FFL), jewelers, and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchCoeur D'alene, ID, United StatesHQ recorded Sep 27, 202651-20078 contacts →

Exact match

“SQM GROUP SQM Group is a software company specializing in automated QA for call center agents.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 296 agent performance management software companies based in the United States

See the full list, filter by size, metro and specialty, and access 5,461 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Agent performance management software companies based in the United States at a glance

As of Sep 27, 2026
22.6%Verified-email coverage
81.6Average contacts per company
11-50Median size (employees)
6.4%Largest-city concentration · New York
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
99
11-50
115
51-200
54
201-500
9
501-1,000
7
1,001-5,000
8
5,001-10,000
3
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 296 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “agent performance management software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 5,461 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “agent performance management software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many agent performance management software companies are there based in the United States?

RevenueBase identified 296 company matches for agent performance management software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Freshworks tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most agent performance management software companies?

New York leads with 19 company records, followed by San Francisco (17) and Chicago (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 5,461 professional contacts with verified work emails tracked across these 296 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.