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Merchants

Merchants provides customer management and business process outsourcing focused on customer experience and interactions.

Outsourcing and Offshoring Consulting
Headquarters
Johannesburg, South AfricaSource: RevenueBaseRetrieved October 18, 2026
Employee range
5001 to 10000Source: RevenueBaseRetrieved October 18, 2026
The company at a glance

What does Merchants do?

The company has created and managed contact centre operations worldwide since 1981.

Based on the company’s public LinkedIn information, supplied through RevenueBase.

Who it serves

Merchants has served blue-chip clients worldwide through contact centre operations.

What the business offers

Services & capabilities.

Business process outsourcing

The company delivers customer experience and customer interactions through its BPO offering.

Source: LinkedIn company description · Retrieved October 18, 2026

Contact centre operations

The company creates and manages contact centre operations worldwide for blue-chip clients.

Source: LinkedIn company description · Retrieved October 18, 2026

Explore the business in context

Company lists.

No currently confirmed list appearances.

Company information

Sources & data notes.

RevenueBase prepared this profile from the company’s public LinkedIn information and RevenueBase company data. These source records were retrieved on October 18, 2026. AI helped summarize these sources, with a separate automated check against the source text completed on October 18, 2026. Directory positions use company-contact counts from separately saved list snapshots. How the company lists are built.

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